UPS strengthens position in Europe with Belgium acquisition

Kiala, which is based in Brussels, currently delivers around 145,000 parcels per day and has facilities in Luxembourg, France, Spain and the Netherlands in addition to its base.

When consumers are not at home to receive their packages, the firm makes use of its widespread network of over 7,000 collection points located within retail stores for them to go and pick up their shipments.

The system allows customers to track their packages online and receive a notification by phone, email or text message once their parcel has arrived at a convenient collection point.

Over 300 major names in retail are on the books of Kiala, according to the company, with the likes of H&M and Espirit amongst its customers.

The acquisition by UPS will increase the range of delivery options for its business customers selling goods using the Internet.

A spokesperson for UPS commented on the move by saying:

"It has developed a platform that enables e-commerce retailers to offer their shoppers the option of having goods delivered to a convenient retail location."

"The acquisition will broaden UPS’s service portfolio for business-to-consumer deliveries."

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