Australia Post’s online system crashes

Customers were unable to login to Australia Post’s online eParcel service on Monday, for reasons not yet disclosed by the company but described simply as “technical difficulties”.

The downtime meant that customers could not download shipping labels, and some businesses were unable to fulfill express and next day orders.

Australia Post did not initially communicate with customers about the service outage, according to the Sydney Morning Herald, but later said they were investigating and would post updates to social media channels and the company website.

By Tuesday lunchtime, services were restored.

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