Transglobal Express
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    Saturday, 09:00 - 13:00. Calls recorded.

Service Updates

Please see information below for latest service updates and disruptions worldwide.

Courier/parcel delivery updates

last updated: 4/10/2017

Caribbean Islands - Hurricanes Maria

There is now limited air service to and from Puerto Rico with pick-up and delivery services reinstated in San Juan, except for ZIP Code 00772 in the city of Loíza. Services to other post codes outside San Juan will be announced as they become available.

Operations have been reinstated in:

  • Anguilla
  • Antigua
  • Barbados
  • Saint Barthelemy
  • Bonaire
  • Curacao
  • Grenada
  • Guadeloupe
  • St Kitts and Nevis
  • St Lucia
  • Martinique
  • Monserrat
  • Saba
  • Trinidad
  • U.S. Virgin Islands (St. Thomas)
  • Venezuela
  • St Vincent and the Grenadines

Service to and from the following countries is unavailable until further notice:

  • British Virgin Islands
  • Dominica
  • St Maarten/St Martin
  • US Virgin Islands (St Croix)

Spain - Service Issues

Due to disruption involving strikes in Catalonia, services may be affected.

Algeria - Service Issues

UPS exports to Algeria are temporarily being stored in Cologne, Germany, due to a change in the UPS service contractor in the country. Cologne operations have been requested to hold any shipment to Algeria while capacity allows, then return to shipper.

Seychelles - Service Issues

Export services from Seychelles are temporarily suspended. Import services to Seychelles continue as normal.

Air freight updates

last updated: 23/3/2016


Please note that with immediate effect Virgin Atlantic are placing an embargo on all shipments that have originated from, or transited through:

  • Syria
  • Egypt

The embargo also remains in place for shipments that have originated from, or transited through:

  • Yemen
  • Somalia

Sea freight updates

last updated: 4/1/2016

Please note: We are unable to ship scrap commodities on our FCL services.


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