Transglobal Express
  • 0345 145 1212 Monday to Friday, 08:00 – 18:30
    Saturday, 09:00 - 13:00. Calls recorded.

Service Updates

Please see information below for latest service updates and disruptions worldwide.

Courier/parcel delivery updates

last updated: 20/9/2017

Caribbean Islands - Hurricanes Irma and Maria

Martinique, Guadeloupe and St Lucia operations are suspended from Tuesday 19th September due to Hurricane Maria passing through the region. Re-opening of operations will depend on the impact of the hurricane on the islands.

Hurricane Maria is expected to hit Puerto Rico late Tuesday evening through to Wednesday. For this reason, local operations will be closed on Wednesday and resume as soon as conditions allow.

Service remains suspended in Anguilla, St Barthelemy, St Maarten and the British Virgin Islands due to the severe damage caused by Hurricane Irma. At the moment there is no projected date for resuming service.

India - Clearance Issues

India Customs recently implemented an EDI (electronic) clearance system at Mumbai Express Terminal (EICI) and delays are still being experienced.

The implementation of the EDI system also began in Bangalore on September 4th.

Seychelles - Service Issues

Export services from Seychelles are temporarily suspended. Import services to Seychelles continue as normal.

Tajikistan - Service Suspension

The operations of international courier companies including UPS, DHL and TNT were stopped on Thursday 8th June by the Tajik Communications Service Agency due to licensing issues. Export and import small package services have therefore been temporarily suspended to and from Tajikistan. Any packages in transit will automatically be returned to the shipper.

Air freight updates

last updated: 23/3/2016


Please note that with immediate effect Virgin Atlantic are placing an embargo on all shipments that have originated from, or transited through:

  • Syria
  • Egypt

The embargo also remains in place for shipments that have originated from, or transited through:

  • Yemen
  • Somalia

Sea freight updates

last updated: 4/1/2016

Please note: We are unable to ship scrap commodities on our FCL services.


Back to the top