Please see information below for latest service updates and disruptions worldwide.
Courier/parcel delivery updates
last updated: 16/1/2018
Germany and Austria - Service Issues
Continual adverse weather, including heavy snowfall, may result in service delays, particularly in Austria and the Bavarian region of Germany.
Democratic Republic of Congo - Service Issues
Service may be affected as the internet has been cut until further notice in the country due to elections.
France - Service Issues
There may be some delays due to public demonstrations against fuel prices and taxes, which have disrupted Channel Tunnel transport and the movement of goods in and out of France.
Brazil - Service Issues
Please note that all import documentation such as Tax Number IDs and phone numbers for consignee is required to avoid delays in clearance and delivery.
Air freight updates
last updated: 18/12/2018
Please note that with immediate effect Virgin Atlantic are placing an embargo on all shipments that have originated from, or transited through:
The embargo also remains in place for shipments that have originated from, or transited through:
Sea freight updates
last updated: 4/1/2016
Please note: We are unable to ship scrap commodities on our FCL services.