Transglobal Express
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    Saturday, 09:00 - 13:00. Calls recorded.

Service Updates

Please see information below for latest service updates and disruptions worldwide.

Courier/parcel delivery updates

last updated: 15/2/2017

USA - California - Oroville Dam Evacuations

Erosion of the Oroville dam caused state agencies to evacuate cities downstream. The following zipcodes are affected:

95659, 95674, 95692, 95901, 95903, 95912, 95917, 95918, 95932, 95935, 95937, 95940, 95948, 95950, 95953, 95955, 95957, 95961, 95962, 95965, 95966, 95979, 95982, 95987, 95991, 95992, 95993.

USA - New Hampshire and Maine - Severe Winter Weather

Severe storms in New Hampshire and Maine will result in some service delays.

Iraq – Service Issues

Trucking movements from Erbil to Baghdad are incurring a 48 hour delay due to security checkpoint issues. Trucks need to go to the checkpoint for customs clearance and this process is taking a lot of time.

This applies to all non-document shipments until further notice. Currently a twice-weekly truck movement occurs between Erbil and Baghdad: every Tuesday and Saturday.

Indonesia - Temporary and Partial Suspension of service from UPS Customer Centres

Due to prohibited items being shipped to Indonesia through UPS approved retail shipping locations, including UPS Customers Centres, UPS will only accept Indonesia shipments from known and registered UPS account holders, effective immediately.

Packages destined for Indonesia from unknown shippers and shippers without account number will not be accepted in UPS Customer Centres and other Authorized Shipping Outlets.

Only packages that are pre-processed by customers and dropped off using registered UPS account numbers will continue to be accepted.

An end date for this requirement is unknown at this time. Systems are being updated for screening packages that are shipped to Indonesia from a UPS Customer Centre and other Authorized Shipping Outlets. Identified packages from unknown customers will be returned to sender.

India - Service Issues

Mumbai Customs have implemented an Electronic Data Interface (EDI) clearance process for all gift and sample shipments. However, the implementation has been inconsistent and intermittent due to technical issues.

Due to this, clearance delays are expected for low value, gift and sample courier shipments being imported through Mumbai.

Mumbai Customs have also issued an order to conduct total physical examinations of all shipments, which will result in further clearance delays.

Air freight updates

last updated: 23/3/2016


Please note that with immediate effect Virgin Atlantic are placing an embargo on all shipments that have originated from, or transited through:

  • Syria
  • Egypt

The embargo also remains in place for shipments that have originated from, or transited through:

  • Yemen
  • Somalia

Sea freight updates

last updated: 4/1/2016

Please note: We are unable to ship scrap commodities on our FCL services.

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