Transglobal Express - Worldwide Parcel Delivery
  • 0345 145 1212 Monday to Friday, 08:00 – 18:30
    Saturday, 09:00 - 13:00. Calls recorded.

Service Updates

Please see information below for latest service updates and disruptions worldwide.

Courier/parcel delivery updates

last updated: 16/1/2018

Germany and Austria - Service Issues

Continual adverse weather, including heavy snowfall, may result in service delays, particularly in Austria and the Bavarian region of Germany.

Democratic Republic of Congo - Service Issues

Service may be affected as the internet has been cut until further notice in the country due to elections.

France - Service Issues

There may be some delays due to public demonstrations against fuel prices and taxes, which have disrupted Channel Tunnel transport and the movement of goods in and out of France.

Brazil - Service Issues

Please note that all import documentation such as Tax Number IDs and phone numbers for consignee is required to avoid delays in clearance and delivery.

Air freight updates

last updated: 18/12/2018


Please note that with immediate effect Virgin Atlantic are placing an embargo on all shipments that have originated from, or transited through:

  • Syria
  • Egypt

The embargo also remains in place for shipments that have originated from, or transited through:

  • Yemen
  • Somalia

Sea freight updates

last updated: 4/1/2016

Please note: We are unable to ship scrap commodities on our FCL services.



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