Transglobal Express
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Service Updates

Please see information below for latest service updates and disruptions worldwide.

Courier/parcel delivery updates

last updated: 14/3/2018

Haiti - Customs Strike

From 5th March 2018, Haiti Customs are on strike.

It is not known how long the strike will last. All import and export volume will be impacted.

Iraq - Service Issues

From Tuesday 6th March, all customs clearance will be suspended until further notice as per instructions from Baghdad Customs.

There will be some upcoming process changes but courier companies are awaiting clarification. It is hoped that this will be a temporary issue.

Algeria - Service Issues

Following earlier delays with Algerian Customs, there are still some delays.

In addition, there has been a temporary ban on exports of non-documents from Algeria, which will hopefully resume shortly.

South Korea - Winter Olympics

The Pyeongchang Olympic and Paralympic Winter Games will take place in South Korea from 9th February to 25th February and 9th March to 18th March.

Until 18th March, carriers such as UPS cannot transport shipments to Olympics / Paralympics restricted areas in the Pyeongchang and Gangneung regions. Only the POCOG's official logistics supplier, Hanjin, is permitted access to these areas.

Logistics services by Hanjin will have an additional cost charged directly by Hanjin to the consignee. This includes post-import management, customs clearance and inland truck delivery. The consignee will be informed of any cost or required documents by Hanjin and will be expected to pay on-site either in cash or via credit card.

Inbound shipments to South Korea related to the Olympics or Paralympics are subject to a Special Exemption Procedure (SEP), which gives exemptions on duties and taxes. This does not apply to self-consumption goods valued lower than 150 USD, as the "Tax Exemption on Small Sum" will be applied instead.

Air freight updates

last updated: 23/3/2016


Please note that with immediate effect Virgin Atlantic are placing an embargo on all shipments that have originated from, or transited through:

  • Syria
  • Egypt

The embargo also remains in place for shipments that have originated from, or transited through:

  • Yemen
  • Somalia

Sea freight updates

last updated: 4/1/2016

Please note: We are unable to ship scrap commodities on our FCL services.


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