This new economical TG Australasia Express service is for parcels to Australia and New Zealand. Parcels are consolidated at our UK warehouse and then transferred to trusted carriers for international transit.
Use our collection service or drop off at our warehouse.
Single collection cost (more than one shipment per box) for up to 25kg.
See the table below for an overview of our TG Australasia Express service:
Tracked delivery to Australia and New Zealand.
You can track your parcel by entering your TP- order reference number into our tracking tool. You will be redirected to the tracking page for your shipment:
From this page, you can also request tracking updates via email.
Size and Weight Restrictions
Max length: 105cm
Max volume: 25cm3
Max parcel weight: 22kg
Your shipment will be charged by either actual weight or volumetric weight – whichever is greater.
Volumetric weight is a value derived from the size rather than the weight of your parcel and may apply if your parcel is particularly large and contains relatively light items.
For this service, we calculate volumetric weight by multiplying the three dimensions of your parcel together and dividing by 5000.
50 x 30 x 20cm
50 x 60 x 40cm
Administered if any part of the delivery address requires amendment.
Admin charge administered for billing customs duties and taxes to the shipper.
Customs, Duties and Taxes
Parcels into Australia are exempt from duty below a value of AUS$1000.
From 1st July 2018, you will need to register for Goods and Services Tax (GST) if you are a business selling over AUS$75,000 per annum and sell low value imported goods to Australian customers.
Parcels into New Zealand are subject to duty and tax depending on the product type but typically when valued above NZD$300.
When sending personal effects to Australia, the owner of the goods must complete a Unaccompanied Baggage Declaration (right click, Save As to download), and may be asked to provide a copy of their passport and relevant visa to customs.
If you’d like advice on whether or not your items are prohibited, please contact our Customer Services team via Live Chat, email firstname.lastname@example.org or call 0345 145 1212 (8:00am-6:30pm Mon-Fri, 9:00am-1:00pm Sat).