Transglobal Express

Collection Times

When booked in advance, collections usually take place between 9am-5pm for business addresses and up to 6pm for residential address.

Same Day Collection

Same day collection is available for most of our services. We generally recommend booking before midday if you’d like your parcel to be collected on the same day but (depending on your courier and your collection address) it is often possible to book much later than this. The cut-off time for same day collection in your area will be displayed during the booking process.

For same day collections, it is possible to restrict your collection time for some services, depending on your area. The table below is provided as a general guide:

DHL Collection Times

It is possible to request a four hour collection window based on the standard collection times in your area (e.g. between 11am and 3pm)

UPS Collection Times

It is possible to request a four hour collection window based on the standard collection times in your area (e.g. between 11am and 3pm)

TNT Collection Times

Goods are collected up to 5pm and as late as 6pm for some residential postcodes. We are unable to request am or pm collection for TNT services.

TG Services Collection Times

For all TG Services, you can choose either to deliver your consignment into our warehouse yourself, or to have it collected by TNT. If you opt for TNT collection, the TNT collection times above will be applicable.

Please note: Whilst we endeavour to arrange your collections as requested and have a high success rate, collection times cannot be guaranteed and compensation is not given for failed collections. Please telephone us if you need to rearrange a collection.