Russian Federation

Please find updates and service restrictions concerning shipping to Russia below:

Service Suspensions

UPS and FedEx have suspended all service to and from Russia due to the invasion of Ukraine. TG Express (fulfilled by DHL) is still available from, but not to, Russia.

Please refer to our service alerts for the latest information from our carriers.

General Information for Russia

Customs regulations apply for international destinations. Please refer to our Customs Information.

The de minimis limit for the Russian Federation (i.e. the value of goods that can be imported duty free) is 5000 RUR.

Important: Business Shipments Only: Due to customs issues, parcels can only be sent to registered business addresses and must be for commercial purposes*. You cannot send private shipments to business addresses. Documents can be sent to any address. You will be billed for the return of your package if your parcel is sent to a residential address or private individual.
Restrictions on the shipment of Foodstuffs: Important restrictions apply to the shipment of foodstuffs to Russia. Neither TNT nor UPS are able to handle these products. Products arriving with UPS must be returned immediately at the shipper's expense. DHL cannot ship perishable goods to Russia and any other foodstuffs/pet food must be accompanied with Phyto-Sanitary Certificate or Veterinary Certificate from the origin country, and a Quality Certificate or Declaration about Quality by Russian authorized bodies is required from the consignee. Import quarantine permission is required from the Consignee. Please see the carrier-specific links below for further guidance.
Limited Service: Deliveries are not available to all areas of Russia. Size and weight restrictions may also apply to some areas. To confirm service availability to your delivery address, we recommend you contact us via email [email protected].

*Business to Consumer may be possible with UPS. Please see UPS information below.

Carrier Information for Russia

DHL Express shipping information for Russia

Please refer to DHL's list of prohibited and restricted items. On DHL's page, select "Russia" from the right-hand menu for restrictions specific to this destination.
See our DHL Express service information for a full overview.

FedEx shipping information for Russia

Please refer to FedEx's guidance on prohibited items. You will need to select "Russia" from the dropdown menu.
See our FedEx service information for a full overview.

TG Express shipping information for Russia

Please refer to DHL's list of prohibited and restricted items. On DHL's page, select "Russia" from the right-hand menu for restrictions specific to this destination.
See our TG Express service information for a full overview.

TG International shipping information for Russia

Please refer to the carrier's guidance on prohibited items. You will need to select "Russia" from the dropdown menu.
See our TG International service information for a full overview.

UPS shipping information for Russia

Business to Consumer (B2C) shipments can be delivered to all served destinations in Russia for any value up to US$50,000 per package. Any new B2C shipper will need to be approved by East District and Europe Region Brokerage, as there are there are some requirements to the shipper which should be fulfilled for successful clearance.
Value Restrictions: Shipments sent with UPS to the following destinations have a maximum value limit of US$50,000 per package: Arkhangelsk, Astrakhan, Belgorod, Blagoveschensk , Chelyabinsk, Chita, Irkutsk, Kaluga, Kazan, Kemerovo, Khabarovsk (including Khabarovsk Oblast), Kostroma, Krasnodar (including Krsnodar Oblast), Krasnoyarsk, Moscow (including Moscow Oblast, postcodes 140000 - 144012), Murmansk, Naberezhyne Chelny, Nizhniy Novgorod (including Nizhegorodskaya Oblast), Novgorod, Novokuznetsk, Novorossiysk (Sochi), Novosibirsk, Novy Urengoy, Omsk, Orenburg, Perm, Pskov, Pyatigorsk, Rostov-on-Don, Ryazan, Samara , Saratov, St. Petersburg (including Leningrad Oblast), Stavropol (including Stavropol Oblast), Surgut, Togliatti, Tuapse, Tula, Tver, Tyumen, Ufa, Ulyanovsk, Vladimir, Vladivostok, Volgograd, Voronezh, Yaroslavl, and Yekaterinburg. For all other destinations in Russia, service is limited to documents and low value packages (maximum of 200 Euros per shipment, including freight). If the value exceeds this amount, the shipment will be returned from Russia, incurring high additional return costs.
Please refer to import/export information from UPS.
See our UPS service information for a full overview.

Please note: This is not a comprehensive list of customs restrictions and is provided for guidance only. Please consult the relevant customs authorities for further clarification and the most up-to-date advice.