0345 145 1212 Monday to Friday, 08:30 – 18:00
Saturday, 09:00 - 13:00. Calls recorded.

Royal Mail Tracked Services

Service Overview

Service	UK
Royal Mail Tracked 24 Highly reliable next day delivery service for parcels weighing up to 5kg
Royal Mail Tracked 24 (Letterbox) Highly reliable next day letterbox delivery service for parcels weighing up to 1kg
Royal Mail Tracked 48 Highly reliable 48 hour delivery service for parcels weighing up to 5kg
Royal Mail Tracked 48 (Letterbox) Highly reliable 48 hour letterbox delivery service for parcels weighing up to 1kg

Royal Mail Tracked 24/48 (Letterbox) Surcharges

Surcharge Description	Fee
Oversized If the item dimensions are over the maximum dimensions.	£2.25
Overweight If the item dimensions are over the maximum weight.	£2.25
Oversized & overweight If the item exceeds the maximum weight and dimensions.	£4.50

Royal Mail Tracked 24/48 Surcharges

Surcharge Description	Fee
Oversized/overweight If the item exceeds the maximum weight or dimensions.	£10

Please note that surcharges on domestic (UK) deliveries are subject to VAT.

Features

Fully tracked domestic service
Signature on delivery available at extra charge

Insurance

Up to £100 free cover included
Standard insurance available for up to £2,500
Business insurance available for up to £250,000

Transit Times

Royal Mail Tracked 48 - Delivery usually takes 2 days
Royal Mail Tracked 24 - Delivery usually takes 1 day

Size & Weight Restrictions (Letterbox)

Max. weight: 1kg
Max. length: 35cm
Max. width: 25cm
Max. Height: 2.5cm

Size & Weight Restrictions

Max. weight: 5kg
Max. length: 50cm
Max. width: 40cm
Max. height: 40cm
Max. girth: 210cm
Max. litres: 129cm

Prohibited & Restricted Items

Refer to our prohibited items page for general restrictions when booking our services
For a list of Royal Mail prohibited and restricted items, click here.

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