DX Courier Service
DX Next day tracked service from our depot for parcels up to 25kg and pallets.
Oversized If the parcel is over the maximum weight of 25kg or the maximum length of 2 metres.
Data Discrepancy If any of the information for your shipment, such as address, needs to be corrected.
Please note that surcharges on domestic (UK) deliveries are subject to VAT.
- Next day tracked domestic service
- Will carry large and irregularly-shaped items
- Photo proof of delivery
- Drop off at our depot or book a collection from your door
- How it works - more info
DX collects directly from our depot for this service. This means you have a few different options to choose from when it comes to dropping off your parcel or having it collected from your door.
Collections from your door
Collections from your door are arranged by Transglobal Express, with a choice of carriers. In some areas of London, North West England and the East Midlands, we will collect your parcels ourselves - at no extra cost to you.
If you are booking a non-Transglobal collection, please add 1 working day to the estimated transit time to allow for overnight delivery to our depot.
You can also drop off at one of our depots (or partner shops - see full list), or choose one of hundreds of DPD drop-off or UPS Access Point™ locations nationwide.
If booking a collection, unless we are collecting your parcel ourselves, your shipping labels will show our depot as the destination address.
Once your shipment arrives at our depot, we'll process it, relabel if required and send it on to its final address.
Please refer to our documentation page for labelling instructions for each collection and drop-off option.
- Up to £50 free cover included
- Standard insurance available for up to £2,500
- Business insurance available for up to £250,000
- Transit times vary for non-mainland destinations - more info
DX Transit Times
Next working day delivery is available across the UK mainland. Transit times vary for other UK destinations.
Region Transit Time UK Mainland 1+ day Isle of Wight 2+ days Republic of Ireland 2+ days Northern Ireland 2-3+ days Scottish Highlands 2-3+ days Offshore Islands 3-5+ days
Size & Weight Restrictions
- Max. weight: 25kg (actual or volumetric)
- Max. length: 200cm
- Max. no. pieces: 10
- Volumetric weight is calculated using 5000 as the divisor. How volumetric weight is calculated.
Service Restrictions & Prohibited Items
- Please refer to DX's list of prohibited items (see excluded goods under 'DX Express Customers - UK')
- See our prohibited items page for general restrictions when booking our services
- Guidance on sending jewellery and watches
- Please refer to our packaging guidance
- Track your shipment by entering your TP- order reference number into our tracking tool