Spring Service Information
Service Overview
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SpringEconomy parcel service to Netherlands and Republic of Ireland.
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Spring (IOSS)Highly economical parcel service for IOSS-registered shippers sending to Netherlands and Republic of Ireland.
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Features
- Final mile carrier varies depending on destination
- Drop off at our depot or book a collection from your door
- How it works - more info
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Carriers collect directly from our depot for this service. This means you have a few different options to choose from when it comes to dropping off your parcel or having it collected from your door.
Collections from your door
Collections from your door are arranged by Transglobal Express, with a choice of carriers. In some areas in and around London, North West England and the East Midlands, we will collect your parcels ourselves.
If you are booking a non-Transglobal collection, please add 1 working day to the estimated transit time to allow for overnight delivery to our depot.
Labelling
If booking a collection, unless we are collecting your parcel ourselves, your shipping labels will show our depot as the destination address.
Once your shipment arrives at our depot, we'll process it, relabel if required and send it on to its final address.
Please refer to the labelling instructions provided for your order.
Insurance
- Up to £50 free cover included
- Standard insurance available for up to £2,500
- Business insurance available for up to £250,000
Import One-Stop Shop (IOSS)
- Limited to a maximum shipment value of 150 EURO
- You must be IOSS-registered to use this service and will need to provide your IOSS number
- Select the Spring (IOSS) service at quote for this option
Size & Weight Restrictions
- Max. weight: 20kg
- Max. length: 100cm
- Max. width: 50cm
- Max. height: 50cm
- Max. girth: 200cm - how girth is calculated
Volumetric Weight
- Volumetric weight is calculated using 5000 as the divisor. How volumetric weight is calculated.
Service Restrictions & Prohibited Items
- Please refer to our prohibited items page for universal restrictions.
Packaging Requirements
- Please refer to our general packaging guidance
Tracking Information
- Track your shipment by entering your TP- order reference number into our tracking tool
Returns
- Undeliverable shipments may be returned to the sender at cost.
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