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Royal Mail to change “per surname” mail redirection policy
Royal Mail is to change its mail redirection policy which charges per surname, following criticism from Citizens Advice that the policy penalises unmarried couples or spouses who keep their own names. Currently customers pay...
Royal Mail fined £50m for breaching competition law
UK communications regulator Ofcom has fined Royal Mail a record £50 million for breaching competition law. According to Ofcom, Royal Mail discriminated against wholesale customers such as Whistl by seeking to increase ...
Rakuten announces initiatives for “One Delivery” end-to-end logistics service
Japanese e-commerce company Rakuten, one of the world’s largest, is launching a number of initiatives to fulfil its vision of “One Delivery” end-to-end logistics. Through its “One Delivery” sche...
New data protection rules will hit letter volume, says Royal Mail
Royal Mail has predicted, as part of its year-end 2017/8 financial report, that the EU's new General Data Protection Regulation (GDPR) will negatively impact letter volumes. According to the report, a general decline in lett...
10 new commercial drone projects to be tested in US airspace
The Federal Aviation Authority (FAA) in the US has allowed ten new commercial drone projects to go ahead in US airspace. Companies who have been given permission to proceed with drone projects include Apple, Microsoft, Uber,...
UK advertising authority cracks down on misleading parcel delivery claims
The Committees of Advertising Practice (CAP), which is part of the Advertising Standards Authority (ASA), has issued a new enforcement notice to stop retailers from making misleading UK parcel delivery claims. Companies will...