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Delivery office queues grow due to Royal Mail closures
Royal Mail closures have led to growing queues at delivery depots, according to The Guardian. Over 50 delivery offices have been closed since the company went private in 2013. One recent closure, of a depot in East Dulwich, ...
Offering more delivery options drives customer loyalty, according to survey
Online retailers who offer more delivery options are rewarded with greater customer loyalty, according to the 2018 State of eCommerce Delivery Consumer Research Report, a survey by MetaPack. Almost 3,600 consumers in the US,...
EU plans comprehensive review of packaging waste
The EU has announced it will be reviewing its waste directive to include new targets for packaging, and is gathering views from member states. Sarah Nelen, a senior official of the European Commission’s environment dir...
Lengthy delays for Canada Post international parcel deliveries
Canada Post has warned of lengthy delays for parcel deliveries during the peak holiday season and into the new year due to “unprecedented backlogs”. The agency cites rotating strikes by Canada Post workers, which...
Scottish government launches campaign against unfair delivery charges
The Scottish government has launched an action plan to tackle unfair delivery charges to the Scottish Highlands and Islands. The Scottish National Party’s (SNP) business minister, Jamie Hepburn, revealed Fair Deliverie...
Royal Mail writes down value of two recent US acquisitions by 85%
Royal Mail has written down the value of two recent US acquisitions by 85%, triggering questions from shareholders. The postal company acquired Golden State Overnight in 2016 and Postal Express in 2017, for a total of approx...