A surcharge usually applies for pallets (and sometimes parcels) that are deemed “non-stackable”. This means the shipment cannot be stacked due to the shape, contents or packaging of your goods.
Non-stackable items are costly for couriers as they lead to difficulties when transporting large numbers of shipments. It’s the same reason we use standardised shipping containers when transporting freight.
Which couriers apply the surcharge?
For DHL and TG Express, there is a surcharge for non-stackable pallets. Any pallet in a shipment can be deemed non-stackable due to its packaging, content or shape, or if it is marked with DO NOT STACK instructions.
TNT apply a surcharge for any non-stackable piece, which means any parcel or pallet that cannot be stacked or put in a cage due its shape, contents or packaging.
For TG International, there is a surcharge for any piece, skid or pallet that cannot be stacked due to its shape, contents or packaging.
All couriers class plastic pallets as non-stackable, and therefore these will incur a surcharge.
Please see our surcharges page for the most up-to-date list.
How to pack so they can stack
There are some simple rules for helping to ensure stackability. This is in addition to the general packaging guidance that applies for any kind of shipment.