Transglobal Express - Worldwide Parcel Delivery
  • 0345 145 1212 Monday to Friday, 08:00 – 18:30
    Saturday, 09:00 - 13:00. Calls recorded.


General Information

This new economical USPS service is designed for lightweight parcels bound for the USA. Parcels are consolidated at our UK warehouse and flown over to the US, where they are delivered last-mile by USPS.

  • Fantastic rates for light parcels up to 5kg / 11lb.
  • Tracking is available once your parcel reaches the USA.
  • Use our collection service or drop off at one of our warehouses (Wirral or London).
  • Single collection cost (more than one shipment per box) for up to 25kg.

See the table below for an at-a-glance comparison of the USPS services we offer:

  Suitable for: Information Transit times
USPS Smartmail Expedited
  • Documents
  • Parcels
This service is for very light items or documents, weighing up to 0.45kg (1lb) only. 7-10 days
USPS Smartmail Plus Ground
  • Documents
  • Parcels
This service allows parcels weighing up to 5kg (11lb). 8-11 days

Tracking and Delivery Confirmation

You can track your parcel by entering your TP- order reference number into our tracking tool.

Final delivery will be confirmed via tracking, as in the screenshot below:

Our USPS service is fully trackable

Please note: signature confirmation is not currently available for this service.

Free Local Collections

We are able to offer free collections in some areas of Merseyside, Chester and London, in proximity to our warehouses.


Area Postcode Cut-off Time*
Wirral & Ellesmere Port CH41-49, CH60-66 3pm
Chester & Deeside CH1, CH2, CH5, CH6 12pm
Liverpool L1-22, L24-28, L30, L36 12pm


Postcode Cut-off Time*
SL0, SL3, SL6, TW1-7, TW13-15, UB2, UB3 2pm
NW2, NW6, NW10, TW8, TW16, TW18-20, UB1, UB4, UB7, UB8, W4, W5, W7, W13 1pm
GU9-25, GU51, GU52, HA0-9, KT1-24, NW1, NW3-5, NW7-9, NW11, SE5, SE15, SE17, SE19-26, SL1, SL2, SL4, SL5, SL7-9, SM1-7, SW1A, SW1E, SW1H, SW1P, SW1V, SW1W, SW1X, SW1Y, SW2-20, TW9-12, TW17, UB5, UB6, UB9-11, W2, W3, W6, W8-12, W14 12pm

*The cut-off time for booking same day collections. We endeavour to make collections by 5pm.

Service Restrictions

  • This service is restricted to goods valued at a maximum of $800. This is the value of goods permitted into the USA tax and duty free. Please see US Customs and Border Protection for more information.
  • This service is restricted to mainland USA only and excludes Alaska, Puerto Rico, Guam and the US Virgin Islands - items sent to these destinations will be surcharged £30 per item. For parcels to these territories, we recommend that you use one of our UPS or DHL courier services instead.

Size and Weight Restrictions

Restrictions may vary depending on the destination of your shipment. The following information is provided as a general guide:

  Maximum weight
USPS Smartmail Expedited 0.45kg
USPS Smartmail Plus Ground 5kg
  • Max length: 68cm
  • Max height/width: 43cm
  • Max length plus girth: 127cm

Girth plus length is calculated as follows: (sum of two smallest dimensions X 2) + longest dimension.

For example: for a parcel of dimensions 20 x 30 x 40cm:

(20 + 30) x 2 + 40  = 140cm


Category Description Fee
Remote area surcharge This service is for mainland USA only. A surcharge will apply if attempting to send to Alaska, Puerto Rico, Guam or the US Virgin Islands. £30 per item

Prohibited Items

  • Our list of hazardous, prohibited and owner’s risk items is available here.
  • Please note that prohibited items are subject to vary depending on your delivery destination. 
  • If you’d like advice on whether or not your items are prohibited, please contact us via Live Chat, email sales@transglobalexpress.co.uk, or phone 0345 145 1212 (8:00am-6:30pm Mon-Fri, 9:00am-1:00pm Sat).

Undelivered Items

Undeliverable shipments will be disposed of or returned at cost to the sender.



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