Transglobal Express - Worldwide Parcel Delivery
  • 0345 145 1212 Monday to Friday, 08:00 – 18:30
    Saturday, 09:00 - 13:00. Calls recorded.


Service Overview

Service USA
USPS Smartmail Expedited For very light items or documents, weighing up to 0.45kg (1lb) only.
Yes - delivers to the USA
USPS Smartmail Plus Ground For parcels weighing up to 5kg (11lb).
Yes - delivers to the USA


Surcharge Description Fee
Remote Area Surcharge This service is for mainland USA only. A surcharge will apply if attempting to send to Alaska, Guam, Hawaii, Puerto Rico, or the US Virgin Islands.
£30 per item
Volume Surcharge For parcels above 1lb and greater than 1 cubic foot in volume. This will be applied based on either the volumetric weight or the actual weight (whichever is higher).
£1.20 per lb


  • Fully tracked service delivered last-mile by USPS
  • Fantastic rates for parcels and documents up to 5kg
  • Available for goods valued up to $800
  • Drop off at our depot or book a collection from your door
  • How it works - more info
    Close Popup

    The carrier collects directly from our depot for this service. This means you have a few different options to choose from when it comes to dropping off your parcel or having it collected from your door.

    Collections from your door

    Collections from your door are arranged by Transglobal Express, with a choice of carriers. In some areas of London, North West England and the East Midlands, we will collect your parcels ourselves - at no extra cost to you.

    If you are booking a non-Transglobal collection, please add 1 working day to the estimated transit time to allow for overnight delivery to our depot.


    You can also drop off at one of our depots (or partner shops - see full list), or choose one of hundreds of DPD drop-off or UPS Access Point™ locations nationwide.


    If booking a collection, unless we are collecting your parcel ourselves, your shipping labels will show our depot as the destination address.

    Once your shipment arrives at our depot, we'll process it, relabel if required and send it on to its final address.

    Please refer to our documentation page for labelling instructions for each collection and drop-off option.


  • Up to £25 free cover included
  • Standard insurance available for up to £250

Size & Weight Restrictions

  • Max. weight: Expedited: 450g; Smartmail Ground: 5kg
  • Max. length: 55cm
  • Max. height: 50cm
  • Max. width: 50cm
  • Max. girth: 127cm - how girth is calculated

Volumetric Weight

Commodity Codes

  • You can look up valid commodity codes on the US government website. Codes may have up to 10 digits.
  • Please note that while the first 6 digits of commodity codes are universally recognised, the remaining 4 digits may be unique to the destination country, so these digits may not be the same as in UK tariff codes.

Service Restrictions & Prohibited Items

  • This service is restricted to goods valued at a maximum of $800. This is the value of goods permitted into the USA tax and duty free. Please see US Customs and Border Protection for more information.
  • This service is restricted to mainland USA only and excludes Alaska, Guam, Hawaii, Puerto Rico, and the US Virgin Islands. Items sent to these destinations will be surcharged £30 per item (see Surcharges).
  • See our prohibited items page for general restrictions when booking our services
  • Guidance on sending jewellery and watches

Packaging Requirements

Additional Information

  • Track your shipment by entering your TP- order reference number into our tracking tool
  • Signature confirmation is not currently available for this service
  • Please note: Undeliverable shipments will be disposed of or returned to the sender at cost


Back to the top
Cookie Settings