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Transglobal Express - Worldwide Parcel Delivery
  • 0345 145 1212 Monday to Friday, 08:00 – 18:30
    Saturday, 09:00 - 13:00. Calls recorded.

USPS

General Information

This new economical USPS service is designed for lightweight parcels bound for the USA. Parcels are consolidated at our UK warehouse and flown over to the US, where they are delivered last-mile by USPS.

  • Fantastic rates for light parcels up to 5kg / 11lb.
  • Tracking is available once your parcel reaches the USA.
  • Use our collection service or drop off at one of our warehouses (Wirral or London).
  • Single collection cost (more than one shipment per box) for up to 25kg.

See the table below for an at-a-glance comparison of the USPS services we offer:

  Suitable for: Information Transit times
USPS Smartmail Expedited
  • Documents
  • Parcels
This service is for very light items or documents, weighing up to 0.45kg (1lb) only. 7-10 days
USPS Smartmail Plus Ground
  • Documents
  • Parcels
This service allows parcels weighing up to 5kg (11lb). 8-11 days

Tracking and Delivery Confirmation

You can track your parcel by entering your TP- order reference number into our tracking tool.

Final delivery will be confirmed via tracking, as in the screenshot below:

Our USPS service is fully trackable

Please note: signature confirmation is not currently available for this service.

Service Restrictions

  • This service is restricted to goods valued at a maximum of $800. This is the value of goods permitted into the USA tax and duty free. Please see US Customs and Border Protection for more information.
  • This service is restricted to mainland USA only and excludes Alaska, Puerto Rico, Guam and the US Virgin Islands - items sent to these destinations will be surcharged £30 per item. For parcels to these territories, we recommend that you use one of our UPS or DHL courier services instead.

Size and Weight Restrictions

Restrictions may vary depending on the destination of your shipment. The following information is provided as a general guide:

  Maximum weight
USPS Smartmail Expedited 0.45kg
USPS Smartmail Plus Ground 5kg
  • Max length: 68cm
  • Max height/width: 43cm
  • Max length plus girth: 127cm

Girth plus length is calculated as follows: (sum of two smallest dimensions X 2) + longest dimension.

For example: for a parcel of dimensions 20 x 30 x 40cm:

(20 + 30) x 2 + 40  = 140cm

Volumetric Weight

Your shipment will be charged by either actual weight or volumetric weight – whichever is greater.

Volumetric weight is a value derived from the size rather than the weight of your parcel and may apply if your parcel is particularly large and contains relatively light items.

For this service, we calculate volumetric weight by multiplying the three dimensions of your parcel together and dividing by 5000.

For example:

Service Actual Parcel Weight Dimensions Divisor Volumetric Weight Chargeable Weight
USPS Smartmail Plus Ground 4kg 30 x 25 x 20cm 5000 3kg 4kg
USPS Smartmail Plus Ground 4kg 40 x 30 x 20cm 5000 4.8kg 4.8kg

Surcharges

Category Description Fee
Remote Area Surcharge This service is for mainland USA only. A surcharge will apply if attempting to send to Alaska, Puerto Rico, Guam or the US Virgin Islands. £30 per item
Volume Surcharge For parcels above 1lb and greater than 1 cubic foot in volume. This will be applied based on either the volumetric weight or the actual weight (whichever is higher). £1.20 per lb

Prohibited Items

  • Our list of hazardous, prohibited and owner’s risk items is available here.
  • Please note that prohibited items are subject to vary depending on your delivery destination. 
  • If you’d like advice on whether or not your items are prohibited, please contact us via Live Chat, email sales@transglobalexpress.co.uk, or phone 0345 145 1212 (8:00am-6:30pm Mon-Fri, 9:00am-1:00pm Sat).

Undelivered Items

Undeliverable shipments will be disposed of or returned at cost to the sender.

 

 

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