For services from our depot, we are typically able to offer lower rates as carriers collect parcels from us in large volume, which drives down the cost. This can make it a cheaper alternative to services that collect directly from your door. You can drop parcels off at either our Wirral or London depot.
However, you can add an optional collection service to make any of these services door-to-door, or use an alternative drop-off service (see below). Delivery to our depot will be fulfilled separately by a carrier such as DPD, TNT, UPS, or ourselves.
The following services ship from our depot:
*TG International for some destinations only.
(The following TG-branded services are direct door-to-door and do not ship from our depot: TG Air Economy, TG International Express Freight, and TG International to most non-EU destinations.)
Optional collection services
If you choose an optional collection service, we'll give you the shipping labels for collection and relabel your parcel at our depot for the second leg of its journey. You can track the full journey using your order reference number.
Optional collection usually adds 1 working day to the estimated transit time, to allow for overnight delivery to our depot. However, for some areas in London, Chester and Merseyside, you can choose TG Courier (that’s us!) - we’ll collect your parcel ourselves, and ship from our depot same day.
The following collection options may be available, depending on your location and the size and weight of your shipment:
||Cost per collection
||£6.95 / free (postcode dependent)
||N/a - we'll send the vehicle for the job
(for very large shipments, you can check with our team)
||70kg (parcel), 1000kg (palletised)
Booking a DPD collection? You can consolidate multiple parcels up to the max weight of 30kg for a single collection fee. These parcels do not need to be for the same destination or booked with the same TG service. We'll unpack and sort them all at our depot.
For more information on any of these carriers, please see our dedicated service information pages and refer to the guidance for domestic (UK) shipments.
Additional drop-off options
We also have these drop-off options, allowing you to leave your parcel at one of hundreds of drop-off points across the UK. A fee applies for delivery from these locations to our depot. Please allow for additional transit time of 1 working day.
||Cost per delivery
||Find drop-off points
||No single item greater than 0.5m length
||Pickup Shop Finder
|UPS Access Point
||No greater than 97cm in length
||Access Point Finder