Established in the United States in 1907, UPS has been delivering parcels for over 100 years. The company is now one of the world leading door-to-door courier and logistics providers, delivering an average of over 16 million packages and documents every day. We are proud to offer four premium UPS Services at heavily discounted rates: UPS Standard®, UPS Expedited, UPS Express® and UPS Express Saver®.
Please see the table below for an at-a-glance comparison of the UPS services we offer:
Rest of World
UPS Express® & UPS Express Saver®
Next business day delivery from most European addresses and fast deliveries from the rest of the world.
All transit times from outside the EU are subject to customs.
Estimated Transit Time (Europe)*Next business day delivery from most European countries.
Estimated Transit Time (Worldwide)*North America: 2 days to most business addressesAsia: 2-3 daysWorldwide: Estimation of delivery time depending on origin and destination
For less urgent shipments within Europe.
Estimated Transit Time (Europe)*1-5 days depending on origin and destination
For less urgent shipments from destinations outside Europe.
All transit times from outside the EU are subject to customs.
Estimated Transit Time (Worldwide)* Estimation of delivery time depending on origin and destination
*When you book one of our services, your estimated transit time will be displayed on the quote screen during the order process. These estimates are based on deliveries between major gateway cities and vary from service to service.
Transglobal Express offers "day definite" transit times with UPS. You can obtain an accurate transit time estimate by simply entering your collection and delivery postcode into here.
UPS operates a driver release policy in the UK, which means that packages may be left at a residential delivery address without a signature—unless you pay a surcharge of 95p per consignment (see Surcharges below).
This applies as long as there is a safe, out-of-sight location that is sheltered from the weather. The residence must be a single-family dwelling with a private entrance.
However, this does not apply to business addresses or multi-family dwellings (apartments, condos, etc). Deliveries of high value packages will be at the driver’s discretion.
Size and Weight Restrictions
Restrictions may vary depending on the destination of your shipment. The following information is provided as a general guide:
Maximum weight: 70 kg to most areas
Maximum size: 325cm girth*
Maximum length: 270cm
*Girth is calculated as follows: (sum of two smallest dimensions X 2) + longest dimension.
For example: for a parcel of dimensions 20 x 30 x 40cm:
(20 + 30) x 2 + 40 = 140cm
Your shipment will be charged by either actual weight or volumetric weight – whichever is greater.
Volumetric Weight is a value derived from the size rather than the weight of your parcel and may apply if your parcel is particularly large and contains relatively light items.
DHL Express Worldwide calculates volumetric weight on import services from countries outside of the EU, by multiplying the three dimensions of your parcel together and dividing by 5000
50 x 30 x 20cm
50 x 60 x 40cm
Extended area surcharge
Administered if the delivery location is classed as falling within an "extended" area. Addresses can be checked here.
£17.80 or £0.33 per kg, whichever is greater. This will be added at time of booking.
Remote area surcharge
This surcharge is applied for delivery to an area beyond UPS extended areas, which are less accessible for deliveries.
£22.55 or £0.41 per kg, whichever is greater. This will be added at time of booking.
Administered if any part of the collection or delivery address is missing or incorrect
£6.50 per consignment
Any article that is not packaged in a cardboard box or that is encased in an outside shipping container made of metal or wood.
Any cylindrical item (e.g. barrel, drum, tyre) that is not fully encased in a corrugated cardboard shipping container.
Any package with the longest side exceeding 100cm or second longest side exceeding 76cm
Any package with an actual weight greater than 32 kg
Each package in a shipment where the average weight per package is greater than 32kg, and the weight of each package has not been specified on the source document
From 4th November - 22nd December 2018, UPS will apply a peak season surcharge of £4.70 per package in addition to the existing surcharge.
£7.50 per package
+£4.70 per package (totalling £12.20) during peak season
Large package surcharge
Any package with a girth greater than 330cm.
From 4th November - 22nd December 2018, UPS will apply a peak season surcharge of £46.10 per package in addition to the existing surcharge.
£35.00 per package
+£46.10 per package (totalling £81.10) during peak season
Over maximum limits
Any package with a girth greater than 419cm, or a length greater than 274cm, or a weight greater than 70kg.
From 4th November - 22nd December 2018, UPS will apply a peak season surcharge of £73.80 per package in addition to the existing surcharge.
£45.00 per package
+£73.80 per package (totalling £118.80) during peak season
Admin charge administered for billing customs duties and taxes to the shipper rather than the receiver
£14.90 per consignment
Applies if the delivery address is a residential address.
£2.10 per consignment
Applies if signature is requested upon delivery to a residential address.
£0.95 per consignment
Non-routine Formal Entry
Where a shipment being exported requires special customs entry processing, such as temporary export, re-exportation of previously imported goods, or return shipments, UPS charges an additional fee.
£12.50 per shipment
Over 5 Tariff Lines
When a customs invoice has more than five tariff lines, a surcharge will be applied per additional tariff line.
Please note that any surcharges on deliveries to EU countries are subject to VAT.
Our list of hazardous, prohibited and owner’s risk items is available here.
If you’d like advice on whether or not your items are prohibited, please contact our Customer Services team via Online Chat, email or telephone (0345 145 1212 8:00am-6:30pm Mon-Fri, 09:00am-1:00pm Sat).