TG International (Depot)

General Information

PLEASE NOTE: The information below relates to services from the UK only. For services from the USA, please see TG International (US Export).

Send parcels worldwide with TG International (Depot). For this service, parcels are collected from our depot, allowing us to offer reduced rates as they are collected in bulk - but you can add an optional collection for door-to-door delivery.

Please see the table below for our TG International (Depot) services at a glance:

	Suitable for:	Information	UK	Europe	Rest of World
	Documents  Parcels	An international express delivery service, provided by one of the world’s largest courier companies.		Estimated Transit Time (Europe) 1-3 business days	Estimated Transit Time (Rest of World) North America: 1 business day Latin America: 1-2 business days Asia and Middle East: 2 business days Africa and Oceania: 2-4 business days
	Documents Parcels	A day-definite, economy service provided by one of the world’s largest courier companies.		Estimated Transit Time (Europe) 2-5 business days	Estimated Transit Time (Rest of World) North America: 4 business days Latin America: 4 business days Asia and Middle East: 4-6 business days Africa and Oceania: 3-4 business days

*For services from our depot, please add 1 working day to your transit time if opting for a collection service.

These transit times are provided as a guideline. You can access country-specific transit time estimates for TG International services here.

How It Works...

With our TG International (Depot) service, parcels are shipped from our depot. You have the option of dropping your consignment off at one of our depots, using one of our collection services, or choosing one of hundreds of DPD or UPS drop-off locations nationwide.

Please add 1 working day to your estimated transit time if booking either an optional collection or an alternative drop-off option, to allow for overnight delivery to our depot. For some postcodes in London and North West England, we are able to collect ourselves and ship from the depot same day.

Once your shipment has been delivered to our depot, we will process it and forward your parcel to its final destination via our carrier.

Please refer to our documentation page for labelling instructions for each collection/drop-off option.

If you are not able to print any of your documents, please get in touch and we will be happy to post hard copies to you.

Size and Weight Restrictions

Parcel

• Maximum weight domestic: 45kg per piece
• Maximum weight international: 68kg per piece
• Maximum length: 120cm
• Maximum 2nd longest side: 70cm
• Maximum length plus girth: 266cm

"Length plus girth" is calculated as length plus twice the width and twice the height.

For example: for a parcel of dimensions  40 x 30 x 20cm:

40 + (2x30) + (2x20) = 140cm

Volumetric Weight

Your shipment will be charged by either actual weight or volumetric weight – whichever is greater.

Volumetric weight is a value derived from the size rather than the weight of your parcel and may apply if your parcel is particularly large and contains relatively light items.

For TG International (Depot), we calculate volumetric weight by multiplying the three dimensions of your parcel together and dividing by 5000.

For example:

Service	Parcel Weight	Actual Weight	Dimensions	Divisor	Volumetric Weight	Chargeable Weight
	10kg	10kg	50 x 30 x 20cm	5000	5kg	10kg
	10kg	10kg	50 x 60 x 40cm	5000	24kg	24kg