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Transglobal Express - Worldwide Parcel Delivery
  • 0345 145 1212 Monday to Friday, 08:00 – 18:30
    Saturday, 09:00 - 13:00. Calls recorded.

Documentation

We will automatically generate your Shipping Label (Air Waybill) and Packing List (Customs Invoice). These will vary depending on the service you choose and on your destination, but we endeavour to make this as simple as possible for you.

If you have opted to use your own Packing List, you can download a blank template in Excel or PDF formats. You can also download declaration documents for Australia, Canada, New Zealand and the USA. Download links are available below.

Please note: a Collection Manifest is made available for all services. Please have this signed either by the driver or the receiving agent as proof of collection/drop-off.

Additional documentation may be required depending on commodity and destination—please refer to the customs regulations of your destination country.

Asendia

If you choose TNT collection:

  • Once your booking is complete, we will generate your TNT documents. These are made available for you to download from your 'My Account' area.
  • You will need to print and securely attach one TNT Shipping Label to each parcel and give the TNT Collection Manifest and Consignment Notes (two copies) to the driver.
  • We will re-label your consignment for the outbound journey once it reaches our depot. We will attach the new Shipping Label, as well as the Packing List/Customs Invoice if applicable.

If you choose DPD collection/drop-off:

  • Please print off two copies of your Shipping Label as the driver or agent may require a spare. Securely attach one to your parcel.
  • We will re-label your consignment for the outbound journey once it reaches our depot. We will attach the new Shipping Label, as well as the Packing List/Customs Invoice if applicable.

If you choose UPS collection/UPS Access Point:

  • Please print off two copies of your Shipping Label as the driver (or agent at the Access Point) may require a spare. Securely attach one to your parcel.
  • We will re-label your consignment for the outbound journey once it reaches our depot. We will attach the new Shipping Label, as well as the Packing List/Customs Invoice if applicable.

If you choose TG Courier collection:

  • Please print off your Shipping Label and securely attach it to your parcel.
  • For all parcels sent to destinations outside of the European Union, please attach one copy of your Packing List/Customs Invoice to each parcel.

If dropping off at our depot:

  • Please print off your Shipping Label and securely attach it to your parcel.
  • For all parcels sent to destinations outside of the European Union, please attach one copy of your Packing List/Customs Invoice to each parcel.

All shipments:

  • Please ensure that you use the Shipping Labels provided by Transglobal Express to avoid any billing complications.
  • If you have your own Packing List/Customs Invoice that you wish to use, please email it to sales@transglobalexpress.co.uk, with 'Alternative Invoice' and your TP- reference number in the subject field.

DHL

  • Please print and attach one copy of your DHL Shipping Labels (Air Waybills)—there should be one for each parcel, plus an archive document which should remain loose.
  • Each parcel within your consignment must be labelled.
  • Please ensure that you use the documentation provided by Transglobal Express to avoid any billing complications with DHL.
  • For shipments outside of the EU, your Packing List/Customs Invoice will be forwarded electronically to the courier.

DPD Classic

  • Please print two copies of your DPD Shipping Label (Air Waybill), as DPD may require a spare. Attach one to the parcel; the other should remain loose.
  • Each parcel within your consignment must be labelled.
  • Please ensure that you use the documentation provided by Transglobal Express to avoid any billing complications with DPD.

DPD (UK)

If you choose TNT collection:

  • Once your booking is complete, we will generate your TNT documents. These are made available for you to download from your 'My Account' area.
  • You will need to print and securely attach one TNT Shipping Label to each parcel and give the TNT Collection Manifest and Consignment Notes (two copies) to the driver.
  • We will re-label your consignment for the outbound journey once it reaches our depot, attaching the new Shipping Label.

If you choose DPD collection/drop-off:

  • Please print off two copies of your Shipping Label as the driver or agent may require a spare. Securely attach one to your parcel.
  • We will re-label your consignment for the outbound journey once it reaches our depot, attaching the new Shipping Label.

If you choose UPS collection/UPS Access Point:

  • Please print off two copies of your Shipping Label as the driver (or agent at the Access Point) may require a spare. Securely attach one to your parcel.
  • We will re-label your consignment for the outbound journey once it reaches our depot, attaching the new Shipping Label.

If you choose TG Courier collection:

  • Please print off your Shipping Label and securely attach it to your parcel.

If dropping off at our depot:

  • Please print off your Shipping Label and securely attach it to your parcel.

All shipments:

  • Please ensure that you use the Shipping Labels provided by Transglobal Express to avoid any billing complications.

Hermes

If you choose TNT collection:

  • Once your booking is complete, we will generate your TNT documents. These are made available for you to download from your 'My Account' area.
  • You will need to print and securely attach one TNT Shipping Label to each parcel and give the TNT Collection Manifest and Consignment Notes (two copies) to the driver.
  • We will re-label your consignment for the outbound journey once it reaches our depot, attaching the new Shipping Label.

If you choose DPD collection/drop-off:

  • Please print off two copies of your Shipping Label as the driver or agent may require a spare. Securely attach one to your parcel.
  • We will re-label your consignment for the outbound journey once it reaches our depot, attaching the new Shipping Label.

If you choose UPS collection/UPS Access Point:

  • Please print off two copies of your Shipping Label as the driver (or agent at the Access Point) may require a spare. Securely attach one to your parcel.
  • We will re-label your consignment for the outbound journey once it reaches our depot, attaching the new Shipping Label.

If you choose TG Courier collection:

  • Please print off your Shipping Label and securely attach it to your parcel.

If dropping off at our depot:

  • Please print off your Shipping Label and securely attach it to your parcel.

All shipments:

  • Please ensure that you use the Shipping Labels provided by Transglobal Express to avoid any billing complications.

Landmark Global

If you choose TNT collection:

  • Once your booking is complete, we will generate your TNT documents. These are made available for you to download from your 'My Account' area.
  • You will need to print and securely attach one TNT Shipping Label to each parcel and give the TNT Collection Manifest and Consignment Notes (two copies) to the driver.
  • We will re-label your consignment for the outbound journey once it reaches our depot. We will attach the new Shipping Label, as well as the Packing List/Customs Invoice if applicable.

If you choose DPD collection/drop-off:

  • Please print off two copies of your Shipping Label as the driver or agent may require a spare. Securely attach one to your parcel.
  • We will re-label your consignment for the outbound journey once it reaches our depot. We will attach the new Shipping Label, as well as the Packing List/Customs Invoice if applicable.

If you choose UPS collection/UPS Access Point:

  • Please print off two copies of your Shipping Label as the driver (or agent at the Access Point) may require a spare. Securely attach one to your parcel.
  • We will re-label your consignment for the outbound journey once it reaches our depot. We will attach the new Shipping Label, as well as the Packing List/Customs Invoice if applicable.

If you choose TG Courier collection:

  • Please print off your Shipping Label and securely attach it to your parcel.
  • For all parcels sent to destinations outside of the European Union, please attach one copy of your Packing List/Customs Invoice to each parcel.

If dropping off at our depot:

  • Please print off your Shipping Label and securely attach it to your parcel.
  • For all parcels sent to destinations outside of the European Union, please attach one copy of your Packing List/Customs Invoice to each parcel.

All shipments:

  • Please ensure that you use the Shipping Labels provided by Transglobal Express to avoid any billing complications.
  • If you have your own Packing List/Customs Invoice that you wish to use, please email it to sales@transglobalexpress.co.uk, with 'Alternative Invoice' and your TP- reference number in the subject field.

TG Air Economy

  • Print one copy of your Shipping Label and attach it to your parcel.
  • Print and attach five copies of your Packing List in an envelope or "documents enclosed" wallet for protection. Do not hand loose copies to the driver.
  • Please print your Collection Manifest and request for it to be signed by the driver upon collection, or by the agent when dropping off at your local receiving centre.

TG Euro Parcel, TG Express, TG Express Direct, TG International (with Collection/UPS & DPD Drop-Off)

If you have booked a direct door-to-door service with TG International Express or Economy, please print and attach the Shipping Label to your parcel (one per box). Your Packing List will be submitted electronically for most destinations. However, you may be instructed to print and attach four copies of your Packing List for some countries.

For all TG services where collection is optional:

If you choose TNT collection:

  • Once your booking is complete, we will generate your TNT documents. These are made available for you to download from your 'My Account' area.
  • You will need to print and securely attach the TNT Shipping Label to your parcel and give the TNT Collection Manifest and Consignment Notes to the driver.
  • We will re-label your consignment for the outbound journey once it reaches our depot. We will attach the new Shipping Label, as well as the Packing List/Customs Invoice if applicable.

If you choose DPD collection/drop-off:

  • Please print off two copies of your Shipping Label as the driver or agent may require a spare. Securely attach one to your parcel.
  • We will re-label your consignment for the outbound journey once it reaches our depot. We will attach the new Shipping Label, as well as the Packing List/Customs Invoice if applicable.

If you choose UPS collection/UPS Access Point:

  • Please print off two copies of your Shipping Label as the driver (or agent at the Access Point) may require a spare. Securely attach one to your parcel.
  • We will re-label your consignment for the outbound journey once it reaches our depot. We will attach the new Shipping Label, as well as the Packing List/Customs Invoice if applicable.

If you choose TG Courier collection:

  • For TG Express, TG Euro Parcel and TG Express Direct, please print off your Shipping Label and securely attach it to your parcel.
  • If applicable, we will generate your Packing List/Customs Invoice once your parcel reaches our depot.
  • For TG International, please write your TP- reference number on the topside of the box. For TG International Freight, please print off your Packing List/Customs Invoice and attach it to your parcel.

All shipments:

  • Please ensure that you use the Shipping Labels provided by Transglobal Express to avoid any billing complications.
  • If you have your own Packing List/Customs Invoice that you wish to use, please email it to sales@transglobalexpress.co.uk, with 'Alternative Invoice' and your TP- reference number in the subject field.

Documentation Checklist:

  • Using door-to-door TG International:
    • Shipping Label - attach one label per box
    • Packing List - follow country-specific instructions
  • Using optional TNT collection:
    • Shipping Label - attach one label per piece in your consignment
    • Collection Manifest - print one for the driver
    • Consignment Note - print two for the driver
  • Using optional DPD collection/drop-off:
    • Shipping Label - attach one copy to parcel and give one to driver
  • Using optional UPS collection/Access Point:
    • Shipping Label - attach one copy to parcel and give one to driver/agent
  • Using optional TG Courier collection (TG Express/Euro Parcel/Express Direct):
    • Shipping Label - attach one to your parcel
  • Using optional TG Courier collection (TG International):
    • TP- Order Ref - attach Packing List if you have one, or write TP- order ref on box
  • Shipments outside of the EU:
    • Packing List/Customs Invoice - print four copies and attach them to your parcel, preferably in an envelope or document enclosed wallet for protection

TG Euro Parcel, TG Express, TG Express Direct, TG International (Drop Off at Transglobal Depot)

If you are dropping your parcel off at our depot:

  • We will generate your shipping documentation, which will be available for you to download from your ‘My Account’ area after you have made your booking.
  • For TG International, please write your TP- reference number on the topside of the box, or attach your Packing List if you have one. For TG International Freight, please print off your Packing List/Customs Invoice and attach it to your parcel.
  • For TG Express, TG Euro Parcel and TG Express Direct, you will need to print your Shipping Label, and Packing List/Customs Invoice if applicable, and ensure this is securely attached to your parcel.
  • For all parcels sent to destinations outside of the European Union, our carriers require a Packing List/Customs Invoice detailing the size, weight, contents and value of your goods for customs purposes.
  • If you are not able to print your documents, please get in touch and we can send them to you.

If you are sending to our depot using your own carrier, please put 'Transglobal Express (Your TP- order reference number)' at the top of the depot address.

Documentation Checklist:

  • TG Express:
    • Shipping Label - print and attach one label per parcel, plus loose archive document
    • Packing List/Customs Invoice (if outside of EU) - print four copies and attach them to your parcel, preferably in an envelope or document enclosed wallet for protection
  • TG Euro Parcel:
    • Shipping Label - print and attach one label per parcel
    • Packing List/Customs Invoice (if outside of EU) - print four copies and attach them to your parcel, preferably in an envelope or document enclosed wallet for protection
  • TG International:
    • TP- Order Ref - write on box
    • Packing List/Customs Invoice (if outside of EU) - print four copies and attach them to your parcel, preferably in an envelope or document enclosed wallet for protection
  • TG Express Direct:
    • Shipping Label - print and attach one label per parcel
    • Packing List/Customs Invoice (if outside of EU) - print four copies and attach them to your parcel, preferably in an envelope or document enclosed wallet for protection

TNT

  • For our TNT export services, you will need to print and attach one TNT Shipping Label (Air Waybill) per piece in your consignment. Each parcel within your consignment must be labelled.
  • You will also need to print a Collection Manifest and two Consignment notes, to be handed to the driver upon collection.
  • For our TNT import services (excluding Iceland and Gibraltar), you will need to print one copy of the entire five-page label, plus an additional copy of the first page for each individual box.
  • For our TNT import services from Iceland and Gibraltar, TNT will liaise with the sender directly and forward the necessary labels ahead of collection.
  • For all services to or from countries outside of the EU, please print four copies of your Packing List/Customs Invoice and attach them to your parcel, preferably in an envelope or document enclosed wallet for protection.
  • Please ensure that you use the documentation provided by Transglobal Express, unless otherwise specified, to avoid any billing complications with TNT.

UPS (including UPS Access Point)

  • Please print two copies of your UPS Shipping Label (Air Waybill), as the driver (or agent at the Access Point) may require a spare. Attach one to the parcel; the other should remain loose.
  • Please ensure that you use the documentation provided by Transglobal Express to avoid any billing complications with UPS.
  • If you are dropping your parcel off at a UPS Access Point, please don’t forget to deliver all of the necessary paperwork with it.
  • For shipments outside of the EU, print four copies of your Packing List/Customs Invoice and attach them to your parcel, preferably in an envelope or document enclosed wallet for protection

USPS

  • If you have opted for TNT collection, print and securely attach the TNT Shipping Label to your parcel and give the TNT Collection Manifest and Consignment Notes (two copies) to the driver.
  • If you have opted for DPD collection, please print two copies of your Collection Shipping Label (Air Waybill), as the driver may require a spare. Securely attach one to your parcel.
  • If you have opted for UPS collection/Access Point, please print two copies of your Collection Shipping Label (Air Waybill), as the driver or agent at the depot may require a spare. Securely attach one to your parcel.
  • In all cases, print one copy of your USPS label and securely attach it to your parcel. If using TG Courier collection or dropping off, this is the only label required along with your Packing List.
  • Please ensure that you use the labels provided by Transglobal Express to avoid any billing complications with USPS or the other carriers.
  • Please print your Packing List/Customs Invoice and attach one copy to each parcel. If you have your own packing list, you may use that instead.

TG International additional documentation

The following documentation links are for additional paperwork that may be required for the TG International service. We will contact you in the event that any of these are needed. For your primary documentation, please refer to the relevant TG Services section above.

Please note: Your AWB number will only be available once we have received the shipment at our depot.

Are you shipping to an EU country?

A Customs Invoice is not currently required for shipments between European Union member states, or between the UK and EU countries.

Even though the UK has left the EU, during the implementation period from 1st February - 31st December 2020, this will not change.

Are you shipping outside of the EU?

A Customs Invoice is a document detailing the contents and value of your goods for customs purposes, which you will be invited to submit during the booking process. The Customs Invoice will speed up customs clearance and enable to relevant authorities to calculate any customs charges.

All shipments sent to or from non-EU countries must be accompanied by copies of a Customs Invoice—preferably attached to your parcel in an envelope or document enclosed wallet for protection, and for the driver to access easily. The number of copies required is usually four.

The driver may not always need four copies, but as this seems to vary from service to service, we advise four copies as standard. We'll specify this in our labelling instructions if we know otherwise.

Need help?

We have lots of information to help you. If you’re shipping outside of the EU for the first time, you may find our Customs Advice helpful.

If you are unsure what to do with your documentation, you can email us at sales@transglobalexpress.co.uk, talk to us on Live Chat, or call us on 0345 145 1212.

We're available Mon-Fri 8am-6:30pm, Sat 9am-1pm.

 

Don't have a printer?

We can arrange for all documents to be posted to you if you book your collection in advance. Simply call us on 0345 145 1212 or email sales@transglobalexpress.co.uk and we’ll be happy to help.

Customs Documentation
Document PDF Excel
Packing List for Private Shippers Download PDF Download Excel
Packing List for Commercial Shippers Download PDF Download Excel
Australia Unaccompanied personal Effects Statement Download PDF
B-13 Canadian Export Declaration Download PDF
New Zealand Unaccompanied Personal Baggage Declaration Download PDF
US Declaration for Free Entry of Unaccompanied Articles (Instructions) Download PDF
US Declaration for Free Entry of Unaccompanied Articles Download PDF
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