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Transglobal Express - Worldwide Parcel Delivery
  • 0345 145 1212 Monday to Friday, 08:00 – 18:30
    Saturday, 09:00 - 13:00. Calls recorded.

High-value insurance £2500+

For goods valued above £2500, you can insure your goods with Barbican Protect. This option will be made available at the insurance stage of the booking process, depending on the insurance value entered.

Please note: this is suitable for businesses/commercial goods only.

The value declared to be insured must be the total value of the goods being shipped. In the event of a claim, if the goods are not covered for the full value, any claim will be reduced by the percentage of underinsurance.

This page is intended for general guidance only. Please download a copy of the Barbican Protect policy (PDF) for the complete list of terms and conditions.

Premium

A minimum premium of £22 applies.

Excess

For general/non-fragile goods, when you make a claim, you will be required to pay a minimum excess of £250 or 1% of the sum insured (whichever is greater).

For fragile goods, you will be required to pay a minimum excess of £500 or 3% of the sum insured (whichever is greater).

Fragile goods

Fragile goods include:

  • Bulbs
  • Cathode ray tubes packed in cases or cartons or waterproof crates
  • Chinaware
  • Crystal ware
  • Domestic glass
  • Earthenware
  • Enamelware
  • Furniture with glass
  • Glassware
  • Neon tubes
  • Pottery
  • Sanitary ware

Used goods

For used goods a pre-condition report is required. We strongly recommend uploading photographs to show the condition of the goods prior to collection.

Excluded goods

The following goods cannot be insured by Barbican Protect:

  • Private/non-commercial shipments
  • Aircraft and helicopters
  • Alcoholic beverages
  • Ammunitions, arms and designated explosives
  • Asbestos
  • Boats
  • Bulk car contracts
  • Cargo shipped in bulk
  • Cash, bullion, deeds, bonds, stamps, medals and coins
  • Cigarettes, cigars and tobacco
  • Classic cars or any vehicle over 15 years of age
  • Computer chips, memory boards and similar high value components
  • Containers
  • Fishmeal and fish catch
  • Furs, hides and skins
  • Designer clothing (bearing the logo of a recognisable fashion designer)
  • Heavy duty vehicles
  • Heavy-lift, oversized, over weight and out of gauge cargo
  • iPads and tablet computers
  • Jewellery, watches, precious stones and metals
  • Laptops, notebooks and handheld computers
  • Livestock
  • Mobile phones and sim cards
  • Mp3 and mp4 players
  • Ocean towage risks
  • Peanuts (groundnuts)
  • Perishable goods
  • Project cargoes
  • Refined sugar
  • Project cargoes
  • Satellite cargo business up to launch
  • Steels, coils, bars, beams, billets and similar goods shipped in bulk
  • Temperature-controlled goods
  • Works of art, sculptures, fine art and similar interests

Antiques and collectibles are also excluded from cover for this policy (however, "special interest" spot rates are available - please contact us).

This list replaces the No Compensation list that applies for standard Transglobal Express insurance. However, our lists of Dangerous & Hazardous, Prohibited and Restricted items still apply, as per our carriers.

For other excluded classes of business and coverage, please download a copy of the Barbican Protect policy (PDF).

Excluded countries

Goods cannot be insured for the following countries:

Afghanistan
Angola
Belarus
Bosnia and Herzegovina  
Brazil 
Burundi
Central African Republic
Cuba
Democratic Republic of Congo
Egypt 
Eritrea
Ethiopia
Iran
Iraq
Lebanon
Liberia
Libya
Mali
Montenegro  
Myanmar
Nicaragua
Nigeria
North Korea
Republic of Guinea
Republic of Guinea-Bissau
Russia 
Rwanda
Serbia 
Sierra Leone
Somalia
South Sudan
Sudan
Syria
Sri Lanka   
Trinidad and Tobago 
Tunisia
Uganda
Ukraine 
Vanuatu  
Venezuela  
Yemen 
Zimbabwe

...and any other country where their local legislation decrees insurance must be affected locally.

Making a claim

Claims for loss or damage must be made directly to Barbican Protect. The following supporting documentation must be provided in the event of an insurance claim:

  • Original certificate of insurance
  • Original or copy shipping invoices, together with shipping specification and/or weight notes
  • Original Bill of Lading and/or other contract of carriage
  • Survey report or other documentary evidence to show the extent of the loss or damage
  • Correspondence exchanged with the Carriers and other Parties regarding their liability for the loss or damage
  • Landing account and weight notes at final destination
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