For goods valued above £2000, you can insure your goods with Barbican Protect. This option will be made available at the insurance stage of the booking process, depending on the insurance value entered.
Please note: this is suitable for businesses/commercial goods only.
This page is intended for general guidance only. Please download a copy of the Barbican Protect policy (PDF) for the complete list of terms and conditions.
A minimum premium of £22 applies.
For general/non-fragile goods, when you make a claim, you will be required to pay a minimum excess of £250 or 1% of the sum insured (whichever is greater).
For fragile goods, you will be required to pay a minimum excess of £500 or 3% of the sum insured (whichever is greater).
Fragile goods include domestic glass, earthenware, enamelware, glassware, sanitary ware, chinaware, pottery, crystal ware, bulbs, neon, tubes, cathode ray rubes packed in cases or cartons or waterproof crates, and furniture with glass.
The following goods cannot be insured by Barbican Protect:
Private/non-commercial shipments; aircraft and helicopters; alcoholic beverages; ammunitions, arms and designated explosives; asbestos; boats; bulk car contracts; cargo shipped in bulk; cash, bullion, deeds, bonds, stamps, medals and coins; cigarettes, cigars and tobacco; classic cars or any vehicle over 15 years of age; computer chips, memory boards and similar high value components; containers; fishmeal and fish catch; furs, hides and skins; designer clothing (bearing the logo of a recognisable fashion designer); heavy duty vehicles; heavy-lift, oversized, over weight and out of gauge cargo; iPads and tablet computers; jewellery, watches, precious stones and metals; laptops, notebooks and handheld computers; livestock; mobile phones and sim cards; mp3 and mp4 players; ocean towage risks; peanuts (groundnuts); perishable goods; project cargoes; refined sugar; satellite cargo business up to launch; steels, coils, bars, beams, billets and similar goods shipped in bulk; temperature-controlled goods; works of art, sculptures, fine art and similar interests.
This list replaces the No Compensation list that applies for standard Transglobal Express insurance. However, our lists of Dangerous & Hazardous, Prohibited and Restricted items still apply, as per our carriers.
For other excluded classes of business and coverage, please download a copy of the Barbican Protect policy (PDF).
Goods cannot be insured for the following countries:
Afghanistan, Algeria, Angola, Azerbaijan, Bangladesh, Belarus, Benin, Bolivia, Botswana, Burkina Faso, Burundi, Cameroon, Cape Verde, Central African Republic, Chad, Colombia, Comoros, Congo, Cuba, Democratic Republic of Congo, Djibouti, Dominican Republic, Ecuador, Egypt, Equatorial Guinea, Eritrea, Ethiopia, Gabon, Gambia, Georgia, Ghana, Haiti, India, Iran, Iraq, Ivory Coast, Jordan, Kenya, Lebanon, Lesotho, Liberia, Libya, Madagascar, Malawi, Mali, Mauritania, Mauritius, Mayotte, Moldova, Mozambique, Namibia, Nepal, Nicaragua, Niger, Nigeria, North Korea, Palestinian Authority, Pakistan, Peru, Philippines, Republic of Guinea, Republic of Guinea-Bissau, Russia, Rwanda, Sao Tome and Principe, Saudi Arabia, Senegal, Seychelles, Sierra Leone, Solomon Islands, Somalia, South Korea, South Sudan, Sudan, Swaziland, Syria, Tanzania, Togo, Tunisia, Uganda, Ukraine, Yemen, Zambia, Zimbabwe and any other country where their local legislation decrees insurance must be affected locally.
Making a claim
Claims for loss or damage must be made directly to Barbican Protect. The following supporting documentation must be provided in the event of an insurance claim:
- Original certificate of insurance
- Original or copy shipping invoices, together with shipping specification and/or weight notes
- Original Bill of Lading and/or other contract of carriage
- Survey report or other documentary evidence to show the extent of the loss or damage
- Correspondence exchanged with the Carriers and other Parties regarding their liability for the loss or damage
- Landing account and weight notes at final destination