PLEASE NOTE: The information below relates to services from the USA only. For services from the UK, please see TG International (Depot).
Send packages from the USA to over 200 destinations worldwide with TG International Express and TG International Economy. A trusted courier company will collect from your door and deliver direct to your chosen address.
Please see the table below for our TG International (US Export) services at a glance:
Rest of World
An international express delivery service, provided by one of the world’s largest courier companies. This service is door-to-door.
Estimated Transit Time (Europe)1-3 business days (2 days to most major cities)
Estimated Transit Time (Rest of World)1-3 business days (1 day for major cities in Canada and Mexico; 2 days for major cities in Asia)
A day-definite, economy service provided by one of the world’s largest courier companies. This service is door-to-door.
Estimated Transit Time (Europe)2-5 business days
Estimated Transit Time (Rest of World)2-5 business days (2-3 days for Canada, Mexico and Puerto Rico)
These transit times are provided as a guideline. You can access country-specific transit time estimates for TG International Express and Economy services here.
Size and Weight Restrictions
TG International Economy and Express
Maximum dimensions: 100 x 60 x 60 cm
Maximum weight: 68 kg per piece/consignment
Your shipment will be charged by either actual weight or volumetric weight – whichever is greater.
Volumetric weight is a value derived from the size rather than the weight of your parcel and may apply if your parcel is particularly large and contains relatively light items.
For our TG International (US Export) service, we calculate volumetric weight by multiplying the three dimensions of your parcel together and dividing by 5000.
50 x 30 x 20cm
50 x 60 x 40cm
Applied when either a collection or delivery address has to be amended.
£14.36 per consignment
Applied when delivering to a residential address.
£4.23 per consignment
Remote Area Surcharge
Applied when the delivery location is defined as remote. Areas are designated as Tier A, B or C - please refer to this spreadsheet (Excel file - right click, Save As).
Tier A: £2.61 per shipment. Tier B: £0.15 ker kg or £33.14 per shipment (whichever is greater). Tier C: £0.20 per kg or £43.45 per shipment (whichever is greater). This surcharge will be added at time of booking.
Delivered Taxes Paid (Duty Reversal) Admin Fee
Admin charge administered for billing customs duties and taxes to the shipper rather than the receiver.
£11.65 per consignment or 2.5% of the total customs charge (whichever is greater)
Additional Handling: Dimensions
Applied if the longest side is greater than 48 inches (~122cm), or the second longest side is greater than 30 inches (~76cm), or the girth exceeds 105 inches (~266cm).
£17.16 per package
Additional Handling: Weight
Applied if the actual weight is greater than 70lbs (~31.75kg).
£25.14 per package
Additional Handling: Packaging
Applied if the package:
is not fully encased in an outer shipping container;
is encased in an outer shipping container not made of corrugated fiberboard (cardboard) materials, including but not limited to metal, wood, canvas, leather, hard plastic, soft plastic (e.g., plastic bags) or expanded polystyrene foam (e.g., Styrofoam);
is encased in an outer shipping container covered in shrink wrap or stretch wrap;
is encased in a soft-sided pack (e.g., courier packs, poly bags and bubble mailers) that exceeds 18 inches along its longest side or 13 inches along its second-longest side or 5 inches in height;
is cylindrical, including (without limitation) mailing tubes, cans, buckets, barrels, drums or pails;
is bound with metal, plastic or cloth banding, or has wheels, casters, handles, or straps (including packages where the outer surface area is loosely wrapped, or where the contents protrude outside the surface area); or
could become entangled in or cause damage to other packages or the sortation system.
£13.26 per package
Applied if the package exceeds 96 inches (~244cm) in length or 130 inches (~330cm) in length and girth (based on actual or volumetric weight—whichever is greater—subject to a 90lb minimum billable weight).
£115.71 per package
When any piece, skid or pallet in a shipment cannot be stacked due to the shape, content or packaging of the goods.
£215.45 per consignment
A surcharge applied for all returns in addition to the shipping cost.
£20.38 per consignment
AES Filing Charge
Applied to all shipments valued $2,500 or more.
£20 per consignment
Our list of hazardous, prohibited and owner’s risk items is available here.
For up to date information specific to TG International, please check this page. Please note that prohibited items are subject to vary depending on your delivery destination.
Sending jewellery or watches? Refer to our Jewellery & Watches information page for carrier specific restrictions.
If you’d like advice on whether or not your items are prohibited, please contact our Customer Services team via Live Chat, email or telephone (0345 145 1212 8:00am-6:30pm Mon-Fri, 9:00am-1:00pm Saturdays).
Personal effects cannot be shipped via TG International Services to any of the following countries or destinations:
British Virgin Islands
Wallis and Futuna Islands
The following documentation links are for additional paperwork that may be required. We will contact you in the event that any of these are needed.