Landmark Global

Features

• Tracked postal service for parcels up to 30kg
• Super economy option for less urgent shipments
• Drop off at our depot or book a collection from your door
• How it works - more info
  Close Popup

  Landmark Global collects directly from our depot for this service. This means you have a few different options to choose from when it comes to dropping off your parcel or having it collected from your door.

  Collections from your door

  Collections from your door are arranged by Transglobal Express, with a choice of carriers. In some areas of London, North West England and the East Midlands, we will collect your parcels ourselves. See all options.

  If you are booking a non-Transglobal collection, please add 1 working day to the estimated transit time to allow for overnight delivery to our depot.

  Drop-offs

  You can also drop off at one of our depots (or partner shops - see full list), or choose one of hundreds of DPD drop-off or UPS Access Point™ locations nationwide.

  Labelling

  If booking a collection, unless we are collecting your parcel ourselves, your shipping labels will show our depot as the destination address.

  Once your shipment arrives at our depot, we'll process it, relabel if required and send it on to its final address.

  Please refer to the labelling instructions provided for your order.

Insurance

• Up to £25 free cover included
• Standard insurance available for up to £250

Delivered Taxes Paid (DTP)

• By sending Delivered Taxes Paid (DTP), the shipper pays customs duties and taxes rather than the recipient - more info
• Select the Landmark Global (DTP) service at quote for this option

Import One-Stop Shop (IOSS)

• You must be IOSS-registered to use this service and will need to provide your IOSS number
• Shipments sent on this service without IOSS registration will be returned to sender
• More information about IOSS
• Select the Landmark Global (IOSS) service at quote for this option

Shipments to Scandinavia

• For shipments to Denmark, Finland, Norway and Sweden, most parcels will be delivered to a pick-up shop near to your delivery address.

Returns

• Please note: In the event that the receiver does not take delivery of your goods, returns can take up to 6 months for this service, as Landmark Global will hold mail at their depot until they reach volume.

Size & Weight Restrictions

• Size and weight restrictions vary depending on destination - see full list

  Landmark Global - Size & Weight Restrictions

  Restrictions may vary depending on the destination of your shipment. Below are the general restrictions, followed by country-specific exceptions.

  • Maximum dimensions per item: 105cm (150cm for DTP/IOSS) (length, width or height)
  • Maximum size: 300cm girth
  • Maximum weight for parcels: 30kg
  • Maximum diameter for rolls: 40cm

  Australia:

  • Maximum dimensions per item: longest side 105cm
  • Maximum size: 300cm girth
  • Maximum weight for parcels: 23kg

  Denmark:

  • Maximum dimensions per item: longest side 105cm (150cm for IOSS)
  • Maximum size: 300cm girth
  • Maximum weight for parcels: 20kg

  Finland:

  • Maximum dimensions per item: longest side 105cm (120cm for IOSS); second and third longest sides 60cm
  • Maximum size: 300cm girth
  • Maximum weight for parcels: 30kg

  France:

  • Maximum dimensions per item: longest side 100cm; second longest side 80cm; third side 60cm
  • Maximum size: 150cm girth
  • Maximum weight for parcels: 30kg

  Greece:

  • Maximum dimensions per item: longest side 150cm; second longest side 80cm; third side 60cm
  • Maximum size: 300cm girth
  • Maximum weight for parcels: 32kg

  Italy:

  • Maximum dimensions per item: longest side 120cm; second longest side 80cm; third side 60cm
  • Maximum size: 300cm girth
  • Maximum weight for parcels: 30kg

  Netherlands

  • Maximum dimensions per item: longest side 120cm; second longest side 80cm; third side 60cm
  • Maximum size: 300cm girth
  • Maximum weight for parcels: 31.5kg

  New Zealand:

  • Maximum dimensions per item: longest side 105cm
  • Maximum size: 300cm girth
  • Maximum weight for parcels: 25kg

  Portugal:

  • Maximum dimensions per item: longest side 105cm (120cm for IOSS)
  • Maximum size: 225cm girth
  • Maximum weight for parcels: 31.5kg

  Spain:

  • Maximum dimensions per item: longest side 105cm (120cm for IOSS)
  • Maximum size: 225cm girth
  • Maximum weight for parcels: 31.5kg

  Sweden:

  • Maximum dimensions per item: longest side 105cm (120cm for IOSS); second longest side 60cm; third side 60cm
  • Maximum size: 300cm girth
  • Maximum weight for parcels: 20kg
• How girth is calculated

Volumetric Weight

• Volumetric weight is calculated using 6000 as the divisor. How volumetric weight is calculated.

Service Restrictions & Prohibited Items

• All food, including non-perishable, is prohibited on this service
• Articles made of wood cannot be sent to Australia, even if they are heat-treated
• Shipments to Australia must not exceed a value of AUS$1,000 (click for live currency conversion to GBP)
• The service to Canada cannot be used to deliver to Amazon depots or hubs
• The service to Germany cannot be used to deliver to DHL Packstations
• Please refer to Landmark's list of dangerous and prohibited items (PDF)
• Prohibited commodity codes for the EU (PDF)
• See our prohibited items page for general restrictions when booking our services
• Guidance on sending jewellery and watches
• Other restrictions may also apply by country - check

Packaging Requirements

• Please refer to our packaging guidance

Returns

• Undeliverable shipments may be returned to the sender at cost.