Transglobal Express - Worldwide Parcel Delivery
  • 0345 145 1212 Monday to Friday, 08:00 – 18:30
    Saturday, 09:00 - 13:00. Calls recorded.

TG Euro Parcel

General Information

With our TG Euro Parcel service, you can choose to deliver your consignment into one of our depots (in Bromborough, Wirral, or in Hounslow, London), or to use our optional collection service. From our depot, your consignment will then be sent to its destination.

TG Euro Parcel is a particularly good choice for economical bulk orders, as our cheap rates offset collection costs and longer transit times.

For shipments valued up to €150, please refer to the requirements below.

Please see below for further details:

  Suitable for: Information UK Europe Rest of World
TG Euro Parcel
  • Documents
  • Parcels
Reliable, road-based European parcel delivery. N/A
Estimated Transit Time (Europe) 2-9 working days from depot, depending on European destination. Country-specific transit times will be displayed on the quote screen during the booking process.
N/A

*You can access country-specific transit time estimates by entering your collection and delivery countries here. Please add 1 working day to your transit time if opting for a collection service.

How It Works...

With our TG Euro Parcel service, parcels are shipped from our depot. You have the option of dropping your consignment off at one of our depots, using one of our collection services, or choosing one of hundreds of DPD or UPS drop-off locations nationwide.

Please add 1 working day to your estimated transit time if booking either an optional collection or an alternative drop-off option, to allow for overnight delivery to our depot. For some postcodes in London and North West England, we are able to collect ourselves and ship from the depot same day.

Once your shipment has been delivered to our depot, we will process it and forward your parcel to its final destination via our carrier.

Please refer to our documentation page for labelling instructions for each collection/drop-off option.

If you are not able to print any of your documents, please get in touch and we will be happy to post hard copies to you.

Free Local Collections

We are able to offer free collections in some areas of London and North West England, in proximity to our depots.

Import One-Stop Shop (IOSS) Requirements

For shipments valued up to €150, you must be IOSS-registered to use this service for some destinations, and will need to provide an IOSS number. Please refer to the tables below.

Shipments sent without IOSS registration where it is required will be returned to sender.

For shipments valued above €150, full country coverage is available regardless of IOSS registration.

TG Euro Parcel Service Availability (B2B and B2C)

Goods Value With IOSS Without IOSS
Less than €150 Full country coverage Only available to:
Austria, France, Germany, Ireland, Italy*, Netherlands, Spain
More than €150 Full country coverage Full country coverage

TG Euro Parcel Service Availability (Private shippers, C2C)

Goods Value  
Less than €150 Only available to:
Austria, France, Germany, Ireland, Italy*, Netherlands
More than €150 Full country coverage

*For shipments to Italy, if you don't have an IOSS number, you must provide the receiver's Tax ID number. (More info - PDF download.)

Deliver Taxes Paid (DTP)

This service is available Delivered Taxes Paid (DTP) - which means the shipper pays for any customs fees and taxes rather than the recipient.

Find out more about DTP services.

Shipments to Scandinavia

Parcels to Sweden and Finland will be delivered to DPD Pickup Shops local to your delivery address.

For parcels to Denmark and Norway, only one attempt will be made to deliver to the recipient's address. If unsuccessful, the parcel will be made available to collect at a local Pickup Shop the following day.

DPD Predict

You can use the DPD Predict service with TG Euro Parcel. If the recipient's mobile number is provided when booking through Transglobal Express, DPD will text them to announce a one-hour delivery window (e.g. 10am-11am). They will also receive an email, or can track their delivery via DPD's app.

If they won't be at home, recipients can change the delivery day, reroute the parcel to the nearest DPD Pickup shop, or arrange to have it left in a safe place or with a neighbour.

Predict is currently available in the following countries:

  • Belgium
  • Czech Republic
  • Germany
  • Estonia
  • France
  • Hungary
  • Ireland
  • Luxembourg
  • Netherlands
  • Austria
  • Poland
  • Portugal
  • Slovakia
  • Slovenia

 

Size and Weight Restrictions

Restrictions may vary depending on the destination of your shipment. The following information is provided as a general guide:

  • Maximum piece weight: 30kg
  • Maximum length: 120cm. 2nd longest side can't be over 76cm.
  • Maximum size: 300cm girth*

Girth is calculated as follows: (sum of two smallest dimensions x 2) + longest dimension.

For example: for a parcel of dimensions 20 x 30 x 40cm:

(20 + 30) x 2 + 40  = 140cm

Surcharges

Category Description Fee
DTP (Delivered Taxes Paid) Admin Fee Admin fee for billing customs duties to the shipper rather than the receiver. £5
Oversize Export For exports using this service that exceed the maximum weight and dimension restrictions. £21 per piece

Prohibited & Restricted Items

  • Liquids are not accepted on this service.
  • Pallets and wooden crates/boxes are not accepted on this service.
  • Suitcases are not accepted on this service.
  • Jewellery and watches are not accepted.
  • This service cannot be used to deliver to Amazon warehouses.
  • Items should be packaged in boxes only, not jiffy bags, loose bubble wrap, etc.
  • Our list of hazardous, prohibited and restricted items is available here, including those sent at the owner's risk.
  • For up to date information specific to this service, please check this page. Please note that prohibited items are subject to vary depending on your delivery destination.

If you’d like advice on whether or not your items can be sent, please contact our Customer Services team via live chat, email or telephone (0345 145 1212 8:00am-6:30pm Mon-Fri, 9:00am-1:00pm Sat).

 

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