TNT Express (Import)

General Information

TNT Express is one of the world’s largest and longest established courier companies. We are proud to offer two TNT Express services for imports from European countries: TNT Express and TNT Economy Express.

Please see the table below for an at-a-glance comparison of the TNT Express Import services we offer:

	Suitable for:	Information	UK	Europe	Rest of World
	Documents Parcels Pallets	For time-sensitive import services.		Estimated Transit Time (Europe) Next business day delivery from most European countries
	Documents Parcels Pallets	For more economical and less time-sensitive import services.		Estimated Transit Time (Europe) Day definite delivery to most European destinations

*Please check TNT’s 'Worldwide Transit Times' tool for country-specific transit times.

Please note that import orders placed outside of office hours will be attended to on the next working day.

Your shipment may be subject to customs duties and taxes. Please see our customs advice page for more information.

Size and Weight Restrictions

• Maximum weight: 68kg per piece
• Maximum length: 120cm
• Maximum 2nd longest side: 70cm
• Maximum length plus girth: 266cm

"Length plus girth" is calculated as length plus twice the width and twice the height.

For example: for a parcel of dimensions  40 x 30 x 20cm:

40 + (2x30) + (2x20) = 140cm

Volumetric Weight

Your shipment will be charged by either actual weight or volumetric weight – whichever is greater.

Volumetric weight is a value derived from the size rather than the weight of your parcel and may apply if your parcel is particularly large and contains relatively light items.

TNT Express calculates volumetric weight on import services by multiplying the three dimensions of your parcel together and dividing by 5000.

TNT Economy Express calculates volumetric weight on import services by multiplying the three dimensions of your parcel together and dividing by 4000.

For example:

Service	Parcel Weight	Actual Weight	Dimensions	Divisor	Volumetric Weight	Chargeable Weight
	10kg	10kg	50 x 30 x 20cm	4000	5kg	10kg
	10kg	10kg	50 x 60 x 40cm	4000	24kg	24kg

Surcharges

*Each of these surcharges will apply only once per shipment, not once per item. However, both surcharges may apply within one consignment.

Please note that any surcharges on deliveries to EU countries are subject to VAT.

Prohibited Items

• Televisions are prohibited on TNT services.
• Bikes are prohibited on TNT services.
• Our list of hazardous, prohibited and owner’s risk items is available here.
• For up-to-date information specific to TNT Express, please check their prohibited items page. Please note that prohibited items are subject to vary depending on your delivery destination.
• If you’d like advice on whether or not your items are prohibited, please contact our Customer Services team via Online Chat, email or telephone (0345 145 1212 8:00am-6:30pm Mon-Fri, 09:00am-1:00pm Sat).

Service Restrictions

• Passports cannot be sent via TNT.
• TNT does not collect from or deliver to exhibitions. If you require collection from or delivery to an exhibition, please get in touch and we can offer an alternative service.