TNT Express is one of the world’s largest and longest established courier companies. Based in the Netherlands, TNT Express delivers to over 200 countries and territories worldwide, and owns operations in 63 countries. We are proud to offer two TNT Express Import services: TNT Express and TNT Economy Express Imports.
Please see the table below for an at-a-glance comparison of the TNT Express Import services we offer:
Rest of World
For time-sensitive import services.
Estimated Transit Time (Europe)Next business day delivery from most European countries
Please note that if you are importing from outside of the EU, your shipment may be subject to customs charges, namely, import duty and tax. We strongly recommend customers check with HMRC for further advice. You can also see our Customs Advice page for more information.
How It Works
When making a booking, you set the day of collection. Please note that this is subject to service restrictions at weekends and local public holidays.
Your shipping labels will be sent directly to the collection point after your booking. Please ensure the collection point is able to print the documentation in time for the collection.
As soon as we receive confirmation of collection, we will provide you with a tracking number to trace the progress of your shipment.
Please note that import orders placed outside of working hours will be attended to on the next working day.
Importing from outside the EU?
When importing from outside of the EU, the shipment must be accompanied by 5 copies of a Customs Invoice.
We will generate a Customs Invoice as a part of the booking process which you will need to forward to the collection point. The collection point will need to hand these to the driver. Please ensure they are aware of this to avoid your collection being delayed.
Size and Weight Restrictions
Maximum weight domestic: 45kg per piece
Maximum weight international: 68kg per piece
Maximum length: 120cm
Maximum 2nd longest side: 70cm
Maximum length plus girth: 266cm
"Length plus girth" is calculated as length plus twice the width and twice the height.
For example: for a parcel of dimensions 40 x 30 x 20cm:
40 + (2x30) + (2x20) = 140cm
Your shipment will be charged by either actual weight or volumetric weight – whichever is greater.
Volumetric weight is a value derived from the size rather than the weight of your parcel and may apply if your parcel is particularly large and contains relatively light items.
TNT Express calculates volumetric weight on import services from countries outside of the EU, by multiplying the three dimensions of your parcel together and dividing by 5000.
TNT Economy Express calculates volumetric weight on import services from countries outside of the EU, by multiplying the three dimensions of your parcel together and dividing by 4000.
50 x 30 x 20cm
50 x 60 x 40cm
The above calculations apply to TNT Express however the 'divisor' in the calculation would be 5000.
Over Maximum Limits
This surcharge applies if your parcel exceeds any of the following dimensions:
Maximum weight of 45kg per piece (domestic)
Maximum weight of 68kg per piece (international)
Maximum length of 120cm
Maximum 2nd longest side of 70cm
Maximum combined length and girth (L+2xW+2xH) of 266cm
£49.25 domestic, £31.15 international
Remote Area Charge
Applied when the delivery location is defined as remote. Please check the TNT Remote Area database to see if your delivery address will be affected.
£17.63 per shipment or 35p per kg, whichever is greater. This will be added at time of booking.
Applied when the delivery address is residential - domestic (UK) deliveries only.
£1.21 per consignment
Delivered Taxes Paid (Duty Reversal) Admin Fee
Admin charge administered for billing customs duties and taxes to the shipper rather than the receiver.
£20 per consignment
Piece with any dimension exceeding 140cm
Applied to any piece on a UK-UK TNT service which has a dimension of 140cm or more.
£4.11 per parcel
Dimensional Surcharge (up to 30kg)
Applies if the weight is up to 30kg, and if the longest dimension exceeds 120cm OR the second longest dimension exceeds 60cm.
£26.14 per consignment*
Dimensional Surcharge (above 30kg)
Applies if the weight is more than 30kg, and:
TNT Express - if either the length or width exceed 120cm.
TNT Economy Express - if the longest dimension exceeds 240cm OR the second longest dimension exceeds 120cm.
£36.60 per consignment*
Applied when any piece in a shipment cannot be stacked due to the shape, contents or packaging of the goods, or if any side exceeds 200cm.
£83.66 per consignment
Return to Shipper
This charge will apply:
If, as the sender, you request that the shipment is returned to you.
If the shipment cannot be exported due to incorrect or incomplete paperwork, and after several attempts to contact you TNT is unable to complete the paperwork and has to return the shipment.
£15 if returned from a depot
£25 if returned from a hub
*Each of these surcharges will apply only once per shipment, not once per item. However, both surcharges may apply within one consignment.
Please note that any surcharges on deliveries to EU countries are subject to VAT.
Televisions are prohibited on TNT services.
Bikes are prohibited on TNT services.
Our list of hazardous, prohibited and owner’s risk items is available here.
For up-to-date information specific to TNT Express, please check their prohibited items page. Please note that prohibited items are subject to vary depending on your delivery destination.
If you’d like advice on whether or not your items are prohibited, please contact our Customer Services team via Online Chat, email or telephone (0345 145 1212 8:00am-6:30pm Mon-Fri, 09:00am-1:00pm Sat).
Passports cannot be sent via TNT.
TNT does not collect from or deliver to exhibitions. If you require collection from or delivery to an exhibition, please get in touch and we can offer an alternative service.