TNT Express
General Information
TNT Express is one of the world’s largest and longest established courier companies. We are proud to offer two TNT Express services to destinations across Europe: TNT Express and TNT Economy Express.
Please see the table below for an at-a-glance comparison of the TNT Express Export services we offer:
| Suitable for: | Information | UK | Europe | Rest of World | |
|---|---|---|---|---|---|
 |
|
Next day delivery to most of Europe. |  |
Estimated Transit Time (Europe) Next business day delivery to most European countries
|
|
 |
|
Day-definite scheduled delivery to Europe. | |
Estimated Transit Time (Europe) Day definite delivery to most European destinations
|
|
*Please check TNT’s 'Worldwide Transit Times' tool for country-specific transit times and to check this service is available for your shipment’s place of origin and destination.
Size and Weight Restrictions
- Maximum weight: 68kg per piece
- Maximum length: 120cm
- Maximum 2nd longest side: 70cm
- Maximum length plus girth: 266cm
"Length plus girth" is calculated as length plus twice the width and twice the height.
For example: for a parcel of dimensions 40 x 30 x 20cm:
40 + (2x30) + (2x20) = 140cm
Volumetric Weight
Your shipment will be charged by either actual weight or volumetric weight – whichever is greater.
Volumetric weight is a value derived from the size rather than the weight of your parcel and may apply if your parcel is particularly large and contains relatively light items.
TNT Express calculates volumetric weight on import services by multiplying the three dimensions of your parcel together and dividing by 5000.
For example:
| Service | Parcel Weight | Actual Weight | Dimensions | Divisor | Volumetric Weight | Chargeable Weight |
|---|---|---|---|---|---|---|
|
10kg | 10kg | 50 x 30 x 20cm | 5000 | 5kg | 10kg |
|
10kg | 10kg | 50 x 60 x 40cm | 5000 | 24kg | 24kg |
For TNT Economy Express, the 'divisor' in the calculation is 4000.
Surcharges
| Category | Description | Fee |
|---|---|---|
| Over Maximum Limits | This surcharge applies if your parcel exceeds any of the following dimensions:
|
£31.15 |
| Remote Area Charge | Applied when the delivery location is defined as remote. Please check the TNT Remote Area database to see if your delivery address will be affected. | £17.63 per shipment or 35p per kg, whichever is greater. This will be added at time of booking. |
| Residential Address | Applied when the delivery address is residential - domestic (UK) deliveries only. | £1.21 per consignment |
| Delivered Taxes Paid (Duty Reversal) Admin Fee | Admin charge administered for billing customs duties and taxes to the shipper rather than the receiver. | £20 per consignment |
| Piece with any dimension exceeding 140cm | Applied to any piece on a UK-UK TNT service which has a dimension of 140cm or more. | £4.11 per parcel |
| Dimensional Surcharge (up to 30kg) | Applies if the weight is up to 30kg, and if the longest dimension exceeds 120cm OR the second longest dimension exceeds 60cm. | £26.14 per consignment* |
| Dimensional Surcharge (above 30kg) | Applies if the weight is more than 30kg, and:
|
£36.60 per consignment* |
| Non-Stackable Piece | Applied when any piece in a shipment cannot be stacked due to the shape, contents or packaging of the goods, or if any side exceeds 200cm. | £94.34 per consignment |
| Domestic Non-Conveyable | Applies to domestic shipments that exceed 50kg in weight, exceed 140cm in length, have a volume greater than 140 x 70 x 70cm, or feature on this list of items (PDF):
|
£10.52 per piece |
| Return to Shipper | This charge will apply for shipments that have not left the UK:
|
£15 if returned from a depot £25 if returned from a hub |
| Return Charge | A surcharge applied for all international returns in addition to the shipping cost. | £21 per consignment |
*Each of these surcharges will apply only once per shipment, not once per item. However, both surcharges may apply within one consignment.
Service Restrictions & Prohibited Items
- TNT does not collect from or deliver to exhibitions. If you require collection from or delivery to an exhibition, please get in touch and we can offer an alternative service.
- Televisions are prohibited on TNT services.
- Bikes are prohibited on TNT services.
- Passports cannot be be sent via TNT.
- Our list of hazardous, prohibited and owner’s risk items is available here.
- For up-to-date information specific to TNT Express, please check their prohibited items page. Please note that prohibited items are subject to vary depending on your delivery destination.
- If you’d like advice on whether or not your items are prohibited, please contact our Customer Services team via Live Chat, email or telephone (0345 145 1212 8:00-6:30pm Mon-Fri, 9:00-1:00pm Sat).
TNT Service Information
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