TNT Express

General Information

TNT Express is one of the world’s largest and longest established courier companies. Based in the Netherlands, TNT Express delivers to over 200 countries and territories worldwide, and owns operations in 63 countries. We are proud to offer two TNT Express services: TNT Express and TNT Economy Express.

Please see the table below for an at-a-glance comparison of the TNT Express Export services we offer:

	Suitable for:	Information	UK	Europe	Rest of World
	Documents Parcels Pallets	Next day delivery to most of Europe, and fastest possible services to the rest of the world.		Estimated Transit Time (Europe) Next business day delivery to most European countries	Estimated Transit Time (Rest of World) Fast delivery worldwide*
	Documents Parcels Pallets	Day-definite scheduled delivery to Europe and the rest of the world.		Estimated Transit Time (Europe) Day definite delivery to most European destinations	Estimated Transit Time (Rest of World) Day definite delivery to most destinations
	Documents Parcels Pallets	For next day deliveries throughout the UK.	Estimated Transit Time (UK) Next day delivery by 9:00, 10:00, 12:30 or close of business depending on service selected

*Please check TNT’s 'Worldwide Transit Times' tool for country-specific transit times and to check this service is available for your shipment’s place of origin and destination.

Size and Weight Restrictions

Restrictions may vary depending on the destination of your shipment. The following information is provided as a general guide:

	UK	Europe	Rest of World
Maximum dims		240 x 120 x 150 cm	100 x 60 x 70 cm
Maximum weight (loose items)		70 kg	30 kg
Maximum weight (palletised)		500 kg

	UK	Europe	Rest of World
Maximum dims		240 x 120 x 180 cm	180 x 120 x 150 cm
Maximum weight (loose items)		70 kg	70 kg
Maximum weight (palletised)		1000 kg	500 kg

	UK	Europe	Rest of World
Maximum dims	360 x 180 x 210 cm
Maximum weight (loose items)	70 kg
Maximum weight (palletised)	1000 kg

Volumetric Weight

Your shipment will be charged by either actual weight or volumetric weight – whichever is greater.

Volumetric weight is a value derived from the size rather than the weight of your parcel and may apply if your parcel is particularly large and contains relatively light items.

TNT Express calculates volumetric weight on import services from countries outside of the EU, by multiplying the three dimensions of your parcel together and dividing by 5000.

For example:

Service	Parcel Weight	Actual Weight	Dimensions	Divisor	Volumetric Weight	Chargeable Weight
	10kg	10kg	50 x 30 x 20cm	5000	5kg	10kg
	10kg	10kg	50 x 60 x 40cm	5000	24kg	24kg

The above calculations apply to TNT Economy Express, and TNT Next Day however the 'divisor' in the calculation would be 4000.

Surcharges

*Each of these surcharges will apply only once per shipment, not once per item. However, both surcharges may apply within one consignment.

Please note that any surcharges on deliveries to EU countries are subject to VAT.

Prohibited Items

• Televisions are prohibited on TNT services.
• Our list of hazardous, prohibited and owner’s risk items is available here.
• For up-to-date information specific to TNT Express, please check their prohibited items page. Please note that prohibited items are subject to vary depending on your delivery destination.
• If you’d like advice on whether or not your items are prohibited, please contact our Customer Services team via Live Chat, email or telephone (0345 145 1212 8:00-6:30pm Mon-Fri, 9:00-1:00pm Sat).

Service Restrictions

• Business collections only. However, businesses operating from private addresses are usually accepted.
• Passports cannot be be sent via TNT.
• TNT does not collect from or deliver to exhibitions. If you require collection from or delivery to an exhibition, please get in touch and we can offer an alternative service.
• TNT does not offer damage cover for domestic UK shipments.