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Top 5 mistakes to avoid when sending parcels this Christmas
- Date: 07/12/2023 15:42
- Category: Help
The Christmas rush is fast approaching. Whether you're sending gifts or goods, we know it's a hectic time of year, and that you'll want to stay on top of your shipments and make sure they arrive on time. Don't worry - we've ...
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Royal Mail fined by Ofcom for failing to meet delivery targets
- Date: 04/12/2023 14:40
- Category: Mail & Parcel Delivery
Royal Mail has been fined £5.6m ($6.9m) by Ofcom for missing their First and Second Class delivery targets for 2022/23. Royal Mail is required by Ofcom's regulations to deliver 93% of its First Class mail in a single w...
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Improved commodity code validation for international shipments
- Date: 30/11/2023 15:32
- Category: Help
We've updated our system so that it now checks the validity of all commodity codes before orders are submitted. To do this, our system will be checking that the codes you've used are legitimate based on the first 6 digits (w...
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Transglobal Express awarded Compliance Plus for Customer Service Excellence
- Date: 09/11/2023 15:08
- Category: Company News & Press
Transglobal Express has once again been awarded a certificate of Compliance Plus for Customer Service Excellence by the Centre for Assessment. The CSE Award recognises companies with a truly customer-focused culture, thr...
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Transglobal Express earns a commendation for Learning At Work Week
- Date: 06/11/2023 12:00
- Category: Company News & Press
Transglobal Express has received a commendation for its role in promoting learning at work, through a week-long event that allowed employees to get a taste of different roles within the company. Campaign for Learning, which ...
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Brand new FedEx Express facility to open in Dublin
- Date: 02/11/2023 10:04
- Category: FedEx
FedEx are set to build a new high-tech logistics facility in Dublin by 2025. The new building will serve as the primary FedEx office in Ireland and house a number of crucial functions, including pickup and delivery, clearing...
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How do I send a Large Letter by courier?
- Date: 26/10/2023 12:58
- Category: Help
Send large letters with Transglobal Express, with responsive pricing depending on your exact dimensions. Royal Mail sometimes categorises parcels that fit through your letterbox as Large Letters. You can send large letters u...
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The results are in for our latest customer satisfaction survey - Q3 2023
- Date: 17/10/2023 13:19
- Category: Company News & Press
We recently sent out our third customer satisfaction survey of the year, to those who made orders with us in July, August and September 2023. Here’s how we did this quarter for customer service, website usability, and ...
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FedEx using AI-powered robots
- Date: 03/10/2023 15:43
- Category: FedEx
FedEx collaborated with Dexterity AI to produce trailer-loading robots which are aimed at making the shipping process more efficient. FedEx are looking to grow their automated package handling process through many of their o...
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Around 1,500 DHL packages delivered by Clevon robot
- Date: 03/10/2023 13:11
- Category: DHL
DHL Express Estonia is all set to expand its partnership with Clevon, a developer and manufacturer of robots, for a trial of robot parcel deliveries. DHL has been testing this robot in Tallinn for the past year and recently ...
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DHL opens new flagship sorting hub
- Date: 22/09/2023 13:07
- Category: DHL
In Hebron, near Cincinnati and the Northern Kentucky Airport, DHL eCommerce has built and launched a new flagship sorting facility. The new centre, one of their largest warehouses, is about 307,000 square feet. This new dist...
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DHL is set to start rolling out new low and zero emission vehicles
- Date: 21/09/2023 15:04
- Category: DHL
JLR continue their partnership with DHL after 15 years of collaboration. A freight services contract with DHL Supply Chain UK has recently been renewed for a further 3 years. This contract has been updated to support new sus...
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UPS has received FAA approval for long-distance drone flights
- Date: 18/09/2023 13:03
- Category: UPS
The FAA have authorised UPS to be able to operate drones beyond the visual line of sight (BVLOS). This will allow the drones to make small package deliveries and will potentially further advance this technology. This choice ...
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FedEx to join Hawaii’s fire relief efforts.
- Date: 18/09/2023 12:59
- Category: FedEx
Companies such as FedEx continue to come forward in joining the disaster relief and recovery efforts for a fire which occurred in the town of Lahaina, in Maui County, Hawaii, during August. FedEx have fulfilled their support...
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DPD join Forest Green Rovers in aims to become the most sustainable UK delivery service
- Date: 18/09/2023 11:54
- Category: DPD
DPD have joined Forest Green Rovers and have signed a two-year partnership deal. DPD aim to become the UK’s most sustainable delivery company and believe they can promote this endeavour by partnering with Forest G...
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How to keep your commodity codes up to date
- Date: 27/07/2023 12:37
- Category: Help
Are you using the right commodity codes? There are easy ways to check. Customs clearance is an inevitable part of international shipping. To avoid delays, it’s important to make sure that you are providing customs...
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Our latest customer satisfaction survey results! - Q2 2023
- Date: 19/07/2023 12:33
- Category: Company News & Press
How do our customers rate us? We sent out a survey to those who made orders with us in April, May and June asking for feedback on their experience. Thanks to all of you who took the time to respond. Here’s how you gr...
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DPD to use robot deliveries in 10 UK towns
- Date: 05/07/2023 11:59
- Category: DPD
Following a successful trial in Milton Keynes, DPD has announced that it will be using autonomous robots to make deliveries in 10 more UK towns over the next 12 months. DPD is working with robotics company Cartken, who speci...
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GST introduced for overseas retailers importing to Jersey
- Date: 07/06/2023 11:24
- Category: Help
From 1st July 2023, retailers trading outside Jersey who sell goods to consumers in Jersey, and whose sales exceeds £300,000 per annum, will have to register and account for the Jersey Goods and Services Tax (GST). Ret...
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Mandatory postcodes for DHL services to and from the Republic of Ireland
- Date: 07/06/2023 10:56
- Category: DHL
From 2nd July 2023, postcodes will become a mandatory requirement for all DHL Express / Economy Select and TG Express / Economy Select services to and from the Republic of Ireland. The national postcode system used in Irelan...
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Our latest customer satisfaction survey results - Q1 2023
- Date: 24/04/2023 15:14
- Category: Company News & Press
Many thanks to those who took the time to respond to our latest customer satisfaction survey, which we sent out to those who made orders with us in January, February and March 2023. Here’s how you rated our customer ...
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Happy 1st birthday to our East Midlands depot!
- Date: 31/03/2023 10:09
- Category: Company News & Press
On 1st April 2022, we opened our East Midlands depot and let loose our wondrous fleet across Birmingham, Coventry, Derby, Leicester, Nottingham, Walsall and more. We got off to a running start and haven't slowed down since! ...
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Important upcoming changes to EU customs requirements
- Date: 23/02/2023 11:43
- Category: Help
The EU is introducing new customs data requirements The Import Control System 2 (ICS2) is an IT system that the European Union has introduced to collect data about all goods entering the EU prior to their arrival. The syste...
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FedEx Express opens a new facility in Cork, Ireland
- Date: 16/02/2023 12:24
- Category: FedEx
FedEx Express has opened a new 50,000 square foot facility in Blarney Business Park, Cork, Ireland. The facility, which cost €11.7 million, is close to Shannon Airport and will also help to connect previously separate t...