The National Federation of SubPostmasters (NSFP)—a trade association representing mainly independent businesspeople operating Post Office branches across the UK—has called for government intervention as the Post O...

Swiss Post has suspended its drone medical deliveries programme after a drone crashed in Zurich last week. This is the second time the postal service has suspended the scheme. The device in question crashed in a forest on it...

Australia’s aviation authority has given Google the go-ahead to launch the world’s first commercial drone home delivery service. Wing—a subsidiary of Google’s parent company, Alphabet, which was creat...

The International Post Corporation—a co-operative association of 24 national postal services—has reported that over half of all priority and first-class letter mail within Europe was delivered within two days. 78...

Online retail giant Alibaba has purchased a 14% stake in Chinese courier STO Express, marking its fourth big investment in delivery firms. According to STO Express, its controlling shareholder will set up a new subsidiary ow...

Online retailing behemoths JD.com of China and Rakuten of Japan have made a deal to combine their resources for unmanned parcel delivery operations. JD.com’s expertise in drones and delivery robots will be used as part...

Shares in Royal Mail have dropped after the company announced a larger-than-expected decline in letter volumes. The stock price fell about 11%, after slumping as much as 18%. “Due to our letter performance to date, we...

Spain’s national postal service, Correos, delivered more than 106 million parcels in 2018, a 61% rise from its 2017 figures. 10.5 million of these parcel deliveries were made in November and 13.2 million in December, a...

Royal Mail closures have led to growing queues at delivery depots, according to The Guardian. Over 50 delivery offices have been closed since the company went private in 2013. One recent closure, of a depot in East Dulwich, ...

Online retailers who offer more delivery options are rewarded with greater customer loyalty, according to the 2018 State of eCommerce Delivery Consumer Research Report, a survey by MetaPack. Almost 3,600 consumers in the US,...

The EU has announced it will be reviewing its waste directive to include new targets for packaging, and is gathering views from member states. Sarah Nelen, a senior official of the European Commission’s environment dir...

Canada Post has warned of lengthy delays for parcel deliveries during the peak holiday season and into the new year due to “unprecedented backlogs”. The agency cites rotating strikes by Canada Post workers, which...

The Scottish government has launched an action plan to tackle unfair delivery charges to the Scottish Highlands and Islands. The Scottish National Party’s (SNP) business minister, Jamie Hepburn, revealed Fair Deliverie...

Royal Mail has written down the value of two recent US acquisitions by 85%, triggering questions from shareholders. The postal company acquired Golden State Overnight in 2016 and Postal Express in 2017, for a total of approx...

Starship Technologies has launched the UK’s first autonomous robot parcel delivery service in Milton Keynes. The service is available through a smartphone app. Milton Keynes residents can have packages delivered to the...

Following the examples of Amazon in the US and Rakuten in Japan, China’s JD.com is the latest e-commerce giant to begin to transform its logistics network into a commercial parcel delivery service. The company announce...

Royal Mail shares have hit their lowest since the company went private, following a warning that annual profits would be lower than expected. Shares fell 18% on Monday and another 8% on Tuesday, and the company lost around &...

Royal Mail has purchased parcel delivery company Dicom Canada for C$360 million, through its General Logistics Systems (GLS) brand. GLS, which was created in 2013 after Royal Mail went private, has made various investments i...

Global parcel shipping hit $279 billion in revenue last year, according to the Pitney Bowes Parcel Shipping Index. Parcel volume grew 17% year-on-year, from 63.6 billion in 2016 to 74.4 billion—an average of 22 parcels...

Ofcom, the UK’s communications watchdog, has launched an investigation into the business parcel delivery sector over concerns about competition. The investigation follows a fine of £50 million levied on Royal Mai...

Royal Mail is to change its mail redirection policy which charges per surname, following criticism from Citizens Advice that the policy penalises unmarried couples or spouses who keep their own names. Currently customers pay...

UK communications regulator Ofcom has fined Royal Mail a record £50 million for breaching competition law. According to Ofcom, Royal Mail discriminated against wholesale customers such as Whistl by seeking to increase ...

Japanese e-commerce company Rakuten, one of the world’s largest, is launching a number of initiatives to fulfil its vision of “One Delivery” end-to-end logistics. Through its “One Delivery” sche...

Royal Mail has predicted, as part of its year-end 2017/8 financial report, that the EU's new General Data Protection Regulation (GDPR) will negatively impact letter volumes. According to the report, a general decline in lett...