Royal Mail has been fined £5.6m ($6.9m) by Ofcom for missing their First and Second Class delivery targets for 2022/23. Royal Mail is required by Ofcom's regulations to deliver 93% of its First Class mail in a single w...

Royal Mail is still working through its backlog of international shipments after a ransomware attack last month, which left hundreds of thousands of letters and parcels stuck in transit. The company subsequently asked custom...

Royal Mail has been temporarily unable to send letters and parcels overseas, following what it has described as a “cyber incident”. The company asked customers to stop sending mail abroad as it was unable to disp...

The Communication Workers Union (CWU) has announced new Royal Mail strike dates in November and December. Strikes are now planned for the following dates: November: 24th, 25th (Black Friday), 30th December: 1st, ...

The Communication Workers Union (CWU) has called on Royal Mail workers to strike on a number of dates in the remainder of this year. The dates are as follows: Friday 30th September Saturday 1st October ...

Parcel companies including FedEx and DHL have confirmed that they will not be collecting or delivering parcels in the UK on Monday 19th September, the day of the state funeral of Her Majesty Queen Elizabeth II. It was announ...

Customer worries about retail supply chain issues this year may actually help to ease the usual seasonal crunch for parcel carriers, according to the Wall Street Journal. Alongside other factors including added capacity, ext...

Pitney Bowes, a technology company that provides e-commerce solutions and maintains the Parcel Shipping Index, a measure of global parcel volume in 13 major markets, has released its data for 2020. Global parcel volume reach...

Australia Post’s revenue increased by more than 10% for the last financial year, reflecting a broader trend across the industry of a huge rise in e-commerce demand. The company is set to make 4,000 new hires across the...

Cybersecurity firm Proofpoint has published data showing that over half of “smishing” attempts in the UK over the last 90 days—that is, fraudulent texts pretending to be from genuine companies—related ...

Cargo e-bikes deliver around 60% faster than vans in city centres, making ten deliveries to every six from vans, according to a report from the Car-Free Megacities project. The e-bikes also cut carbon emissions 90% compared ...

Royal Mail has warned that there may be postal delays in several areas of England due to staff forced to self-isolate. Usually delivering six days per week, under its obligations as the UK’s designated universal servic...

A surge in e-commerce demand has led to a proliferation of start-ups and small hauliers as the biggest carriers struggle to cope with volume, according to Bloomberg. Residential deliveries had already been on the rise in rec...

Retailers are struggling with a shortage of cardboard boxes due to lockdown and Brexit delays, delivery company ParcelHero has reported. Increased demand during lockdown has combined with slower rates of recycling, leading t...

57% of online shoppers said that returning items is a time-consuming hassle, according to research conducted by UK parcel locker company InPost. 51% of shoppers said that they are in possession of more items to return than t...

A number of countries in and outside of Europe have imposed transport restrictions on the UK. Freight restrictions between France and Great Britain have now been in force for 48 hours since Sunday night which has led to sign...

Parcel deliveries were the key driver of growth in the global postal industry in 2019, according to a report by the International Post Corporation (IPC). Post grew 4.2% globally last year despite a decline in mail volume, ma...

Ofcom has fined Royal Mail £1.5 million for failing to reach targets for on-time delivery, and an additional £100,000 for overcharging for second class stamps. Ofcom, which regulates the postal industry as well a...

American courier company UPS and the UN's Universal Postal Union have both released statements to mark World Environment Day on June 5th. UPS UPS announced that it would be matching the carbon offsets of all packages shippe...

Home décor, gardening items and DIY equipment have been the most popular products for home delivery during the lockdown, according to a survey by Royal Mail. 41% of survey respondents had received home or garden items...

Fact-checking website, Full Fact, has investigated the claim that the new coronavirus can live on surfaces for up to 28 days, including on international mail. The verdict? There is no evidence to support this claim. Advice f...

Egypt Post, the country’s postal agency, has finished developing a new postcode system across the country with a 7-digit postcode for each group of buildings. The new system is intended to improve the efficiency of mai...

International postal exchange has resumed between Qatar and its neighbours, Bahrain, Egypt, Saudi Arabia and the UAE, according to the Universal Postal Union (UPU). Postal exchange was suspended in 2017 as part of a diplomat...

Bishar A. Hussein, the Director General of the Universal Postal Union (UPU), signalled in his opening address at the UPU’s High Level Forum last week that the agency was open to more input from the private sector. Huss...