Royal Mail is to change its mail redirection policy which charges per surname, following criticism from Citizens Advice that the policy penalises unmarried couples or spouses who keep their own names. Currently customers pay...

UK communications regulator Ofcom has fined Royal Mail a record £50 million for breaching competition law. According to Ofcom, Royal Mail discriminated against wholesale customers such as Whistl by seeking to increase ...

Japanese e-commerce company Rakuten, one of the world’s largest, is launching a number of initiatives to fulfil its vision of “One Delivery” end-to-end logistics. Through its “One Delivery” sche...

Royal Mail has predicted, as part of its year-end 2017/8 financial report, that the EU's new General Data Protection Regulation (GDPR) will negatively impact letter volumes. According to the report, a general decline in lett...

The Federal Aviation Authority (FAA) in the US has allowed ten new commercial drone projects to go ahead in US airspace. Companies who have been given permission to proceed with drone projects include Apple, Microsoft, Uber,...

The Committees of Advertising Practice (CAP), which is part of the Advertising Standards Authority (ASA), has issued a new enforcement notice to stop retailers from making misleading UK parcel delivery claims. Companies will...

Uber is closing down UberRUSH, its on-demand parcel delivery service for merchants. The service will end on June 30th 2018. The courier service provided deliveries on request for items of less than 30 pounds, except for dang...

Consulting firm Apex Insight reports that the global market for parcel delivery was worth US$350 billion in 2017. This is up from $310 billion in 2016. Of this, the Asia Pacific region accounts for around 40%, while North Am...

A new startup in Atlanta, Georgia, thinks it has found a solution to the problem of too many delivery vehicles: using the spare backseats of commuters’ cars. The company is called Roadie. Using their mobile app, anyone...

City councils and courier companies have both been grappling with congestion problems caused by the sheer number of delivery vehicles. The rise of e-commerce means that parcel volumes are on track to increase 17-28% every ye...

Companies including John Lewis, HSBC and JP Morgan have banned their employees from having their Christmas gifts delivered to the office. While many working people are attempting to have their parcels delivered to their plac...

Are you a business owner who needs to get your goods to international customers on time? Or are you sending a gift or care package to a loved one? Either way, you now have a lot of choice when it comes to parcel delivery, and...

Customers were unable to login to Australia Post’s online eParcel service on Monday, for reasons not yet disclosed by the company but described simply as “technical difficulties”. The downtime meant that cu...

According to financial firm Morgan Stanley, SpaceX, the rocket and spacecraft manufacturing company owned by Elon Musk, could change the way parcel delivery works. SpaceX’s Big Falcon Rocket is a planned transportation...

Lawmaker Norman Yee has put forward a bill to ban autonomous delivery robots from the streets and sidewalks of San Francisco. Yee contends that the robots could pose a threat to public safety, stating that, “Our street...

Royal Mail staff have been warned that there may be a 50% jump in parcel volume today due to “take back Tuesday”, the day when customers return their unwanted Christmas presents following the bank holiday weekend....

The Communication Workers Union (CWU) announced earlier this week that thousands of Post Office workers will be striking over Christmas Week, starting Monday 19th December and including Christmas Eve. According to the union,...

The UK’s HM Revenue & Customs (HMRC) has reportedly been ordered by Prime Minister Theresa May to investigate employment practises at delivery company Hermes. The news was announced by Frank Field, Labour MP and ch...

Facing possible traffic restrictions during the upcoming 2020 Tokyo Olympics, delivery companies are considering using the Tokyo subway to ensure on-time parcel delivery. This would make it the first subway freight service in...

Swiss Post is teaming up with British company Starship Technologies to trial automated robot parcel delivery. The testing will begin in September in Bern, the Swiss capital, and Solothurn, where the Federal Roads Office has ...

UberRUSH, a courier service from Uber, has been cited by equity analysts and investors as another potential challenge for parcel delivery companies and as a potential rival to Amazon. UberRUSH functions similarly to Uber&rsqu...

DHL Global Forwarding has recently begun shipping the first components from the Airbus plant located in Hamburg Finkenweder, to the newly built plant in Mobile, Alabama, USA. DHL Industrial Projects has developed a multimoda...

DHL has announced its plans to invest $108 million in expanding its Americas hub facility situated at the Cincinnati/Northern Kentucky airport (CVG) in the bid to meet “the demands of continued growth in international e...

DPD Germany has now introduced Saturday deliveries as a standard option for around 90% of the German population which will include both cities and rural areas. The following months will see DPD extend the offering to the who...