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Major carriers suspend service in Ukraine
- Date: 25/02/2022 09:13
- Category: Alerts
All major carriers, including DHL, FedEx, TNT and UPS, have suspended service to and from Ukraine following Russia’s invasion of the country. Carriers have said that parcels already in transit would temporarily be...
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An update on the EU customs situation
- Date: 27/01/2021 10:52
- Category: Alerts
As you may have seen in the news, parcel and freight companies are currently experiencing delays to customs clearance following post-Brexit changes. Some services have been temporarily suspended as carriers clear backlogs at ...
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Fraudulent Paysafecard email alert
- Date: 30/12/2020 15:58
- Category: Alerts
We've been made aware of a scam email in circulation. It appears to come from one of our email addresses and requests payment of VAT costs by Paysafecard, making reference to the €22 EU customs duties threshold. This em...
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Updates to our privacy policy and new website features
- Date: 23/05/2018 10:45
- Category: Alerts
On 25th May 2018, the General Data Protection Regulation (GDPR) comes into effect in the EU. The aim of this legislation is to introduce new rules for how companies store and manage customer data. We have updated our privacy...
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Our old website, transglobal.org.uk, is closing permanently soon!
- Date: 03/05/2018 11:51
- Category: Alerts
Two years ago we shut down our old transglobal.org.uk website for quotes and bookings, as we made transglobalexpress.co.uk our one-stop shop for all air freight, sea freight and parcel courier services. If you had an account...
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Fraudulent invoice email alert
- Date: 14/03/2018 11:09
- Category: Alerts
It has come to our attention that a fraudulent Transglobal Express invoice email has been making the rounds. It appears to be a modified version of one of our actual invoice emails. Please note: our site has not be...
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TNT technical difficulties – labels not generating
- Date: 04/04/2016 14:26
- Category: Alerts
Update: This issue is now resolved and TNT shipping labels should generate correctly as normal. If you are still having any issues, please contact us using the details below. For our customers who have recently booked a...
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De minimis limit for U.S. imports has increased from $200 to $800
- Date: 17/03/2016 16:00
- Category: Alerts
Effective from March 10th 2016, United States Customs and Border Protection has raised the import de minimis limit from $200 to $800. This is the value of a shipment of merchandise, imported by one person on one day, that m...
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Fraudulent email alert - do not open attachment
- Date: 07/12/2015 12:04
- Category: Alerts
It has come to our attention that a fraudulent email has been sent out en masse which claims to be from Transglobal Express. Typically there is a .doc attachment and they give the order reference TG-1569311. This email is ...