We now offer free local collections for most services that operate via our warehouses in Bromborough, Wirral, and Feltham, London.
These services are essentially depot-to-door, from our warehouse to your chosen address. Couriers collect from our warehouses in large volumes, so we’re able to pass on discounted rates.
What if I need a door-to-door service?
With these services, you have the choice of either dropping off your consignment at one of our depots or booking an optional collection from your address, effectively turning it into a door-to-door service.
There is usually an additional fee for the collection service. However, we’re able to offer free collections for some postal areas near to our warehouses.
How long does it all take?
As collection is local, we can ship out from our warehouse on the very same day for these services:
- TG Express
- TG International
- TG Euro Parcel
- TG Express Direct
For our economy and tracked mail services, we ship out every other day:
This means your collection does not add significant time to the overall journey.
Find out more
For more information, please contact us. Call 0345 145 1212, email firstname.lastname@example.org, or use our Live Chat facility. Our customer service team is available 8am-6:30pm Monday to Friday, 9am-1pm Saturday.
For London collection enquiries, please call our Feltham depot on 0203 949 9038 (Mon-Fri 9am-6:30pm, Sat 9am-1pm).