DHL Supply Chain invests $300 million in technology upgrade

DHL Supply Chain is investing $300 million in a technology upgrade for hundreds of its North American facilities.

The technologies include robotics, automation, augmented reality, and the general digitalisation of its supply chain processes, aiming to simplify these processes and support the company’s e-commerce strategies—in particular, catering to the fluctuating needs of businesses.

“This investment is about a holistic view of emerging technologies that enables our customers to achieve their growth and profitability goals,” said Scott Sureddin, CEO of DHL Supply Chain North America.

Credit: Deutsche Post DHL Group

“Our customers’ needs are not homogenous as each business and segment has unique challenges and levels of maturity. Therefore, it is important that our customers can benefit from our experiences and expertise with a variety of emerging technologies.”

The technology is also intended to make life easier for DHL employees. “These technologies enhance the value of our people; they don’t replace them,” said Tim Sprosty, Senior Vice President of Human Resources.

“Our team will be equipped with the most advanced technologies, trained on emerging ones and retained through a culture of innovation, collaboration and recognition. We believe this approach is a winning strategy not just for our business but for customers’ businesses as well.”

Source: Deutsche Post DHL Group