Hermes UK hiring more than 10,500 new staff to meet e-commerce demands

Courier company Hermes is hiring a total of 10,500 new staff as part of a £100 million investment programme in the UK.

The company is looking to take on 1,500 new fully employed staff and 9,000 self-employed gig-economy drivers on a “self-employed-plus” basis that includes guaranteed holiday pay.

90 new sub-depots, additional vehicles and customer service technology are also included in the investment, which is being undertaken to help the company deal with the huge growth in e-commerce demand during the COVID-19 pandemic.

“The pandemic has expedited the already phenomenal growth of online shopping and we see no sign of this changing,” said Martijn de Lange, CEO of Hermes UK. “As a result, it is important that we have the right infrastructure and people in place to support this.”

Hermes expects volume in the UK to reach 3.5 million pieces a day in the upcoming Black Friday and Christmas period, which is almost double its peak volumes of 2019.

Source: Post & Parcel

Header image: Martin Péchy