DPD has announced a record year of growth, with a 42% increase in revenue between 2019 and 2020. The increase took total revenue to 11 billion Euros.
Like many parcel companies, DPD has attributed its unprecedented boost to COVID-19, during which lockdowns, high street closures and self-isolation have caused home parcel deliveries to soar.
DPD said it delivered 1.9 billion parcels worldwide in 2020, which works out at around 7.5 million parcels a day, half a billion more than the year before.
This peaked on Cyber Monday, 30th November, at 13.9 million parcels.
Credit: goodbishop / Shutterstock.com
According to DPD, 55% of parcels delivered were business-to-customer (B2C), which highlights a significant shift towards e-commerce shipments.
There was demand in particular for food and healthcare products.
Alongside the announcement, DPD outlined its new five-year commercial strategy, which it called “Together & beyond”. The company will continue to emphasise B2C shipments and intra-EU cross-border propositions in particular.
It will also continue to develop its parcel shop and locker services, aiming to give the 90% of the population of Europe access to a nearby pick-up point, along with other service options.
The company is also looking to grow its operations in other regions around the world, including Africa, the Middle East, South America, and South East Asia.