Transglobal Express - Worldwide Parcel Delivery
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Sending Christmas Parcels

Whether you're shipping goods to customers, or sending gifts to loved ones, it's easy to book a parcel delivery with Transglobal Express.

Avoid lengthy post office queues and sky-high seasonal rates with huge discounts for carriers including FedEx, DHL, UPS, DPD, Asendia, Hermes and USPS. Book a collection from your door for delivery to over 220 destinations worldwide.

Looking for Christmas-related service information? Find everything you need below.

Latest alerts

Road services to Europe are currently suspended due to the ongoing impact of recent border closures. Bookings for these services will resume on 1st January with collections resuming on 4th January.

We've been made aware of a scam email doing the rounds that appears to come from our email address and requests payment of VAT costs by Paysafecard. This is fraudulent. We never request payments of any type via platforms such as Paysafecard. For more advice on spotting scam emails, please see our fraud page.

Peak season during the pandemic

The last few months of the year are always the busiest for parcel delivery. Every year, we advise our customers to allow for extra time when booking parcel deliveries in November and December, just in case there are any delays due to peak season volumes.

This year, we are expecting unprecedented parcel volume throughout the industry, in large part due to the COVID-19 pandemic, which has already led to a huge influx in home parcel deliveries.

So this year, our advice goes double: book early for Christmas deliveries.

Send Christmas gifts by courier

We are expecting timely delivery and service as normal for the vast majority of parcels, and carriers such as DHL, FedEx and UPS are doing everything they can to prepare. However, the impact of COVID-19 is ongoing, in countries all over the world.

While there are far fewer disruptions now than at the outset of the pandemic, things can always change, so keep an eye on our coronavirus updates for the latest service adjustments.

As usual, we will be adding carriers' last shipping dates below, as they become available. These may be earlier than normal.

Customs clearance and Brexit

The UK left the EU on January 31st 2020. However, there are no changes to the terms of trade until January 1st 2021.

If you are sending a parcel to or from a country outside of the EU, it will be subject to customs clearance. As such, we advise that you allow for extra time in case there is seasonal customs backlog.

If you are sending a parcel between the UK and the EU, or from one EU country to another, no customs clearance is required (until the new year, for the UK).

Take extra care when filling out your customs invoice/packing list, providing the necessary detail and avoiding errors. This will help to ensure that your delivery clears customs as quickly as possible.

Other information

Opening hours and bank holidays

Opening hours and bank holidays

You can book a parcel delivery online at any time. For customer service, our usual office hours apply:

Monday-Friday: 8am-6:30pm

Saturday: 9am-1pm


Our offices will be closed on the following bank holidays:

Christmas / Boxing Day 2020

Friday 25th December (Christmas Day), Saturday 26th December (Boxing Day actual), Monday 28th December (Boxing Day bank holiday)

New Year 2021

Friday 1st January (New Year's Day), Saturday 2nd January


Last shipping dates for delivery by Christmas

Last shipping dates for delivery by Christmas

Below are the carrier schedules, where available, for getting your parcel delivered on time for Christmas.

Please note: transit times may be impacted by service adjustments relating to COVID-19. Please refer to our coronavirus updates. Road services to Europe have been suspended due to border closures.

  Last shipping dates
Asendia Please refer to estimated transit time given in your quote. Allow for 1 extra working day if opting for a collection service.
DHL Please use the DHL transit time calculator. DHL Economy Select will not be available from Christmas Day to January 3rd (resuming January 4th).

Refer to the above for TG Express - allow for 1 extra working day if using an optional collection service.
DPD Christmas service schedule (PDF). For last shipping dates for various destinations, see International Delivery Schedule - please refer to the information for DPD Classic. You can also use the DPD transit time calculator.

Refer to the above for TG Euro Parcel - allow for 1 extra working day if using an optional collection service.
FedEx Please use the FedEx transit time calculator. Allow for 1 extra working day if using an optional collection service.

Refer to the above for TG International. See also: last shipping dates from the US.
Hermes Hermes will be delivering until Christmas Eve (December 24th) and New Year's Eve (December 31st). For delivery by Christmas, please refer to estimated transit time given in your quote. Allow for 1 extra working day if opting for a collection service.
Landmark Global

8th December - Australia

11th December - Canada, USA

14th December - Sweden, Finland

15th December - Denmark, Italy, Portugal, Spain

16th December - Bulgaria, Croatia, Czech Republic, Estonia, France, Greece, Hungary, Latvia, Lithuania, Poland, Romania, Slovakia, Slovenia, Ukraine

18th December - Austria, Germany*, Ireland, Netherlands

21st December - Belgium

23rd December - last collections before Christmas

Allow for 1 extra working day if opting for a collection service.

*PLEASE NOTE: Our Landmark service to Germany is currently facing delays of up to 7 working days, due to backlog. We recommend booking this service at least two weeks before Christmas.

TG Express Direct Please refer to estimated transit time given in your quote. Allow for 1 extra working day if opting for a collection service.
TNT Please use the TNT transit time calculator.
UPS Holiday Shipping with UPS. You can also use the UPS transit time calculator.

Service notice: from 30th November until 27th December 2020, UPS Standard will require an additional day in transit. From 30th November 2020 to 8th January 2021, UPS Express timed shipment commitments will be relaxed: 10.30am → 12pm; 12pm → 2pm.
USPS Please refer to estimated transit time given in your quote. Allow for 1 extra working day if opting for a collection service.

Please note that you will need to account for the estimated transit times for your chosen service and destination.

While most transit times will be largely unaffected, we strongly recommend that you allow 1-2 extra working days due to high volume.

Please be aware that if you don’t have a printer and require us to send your labels and documents to you, you will need to allow time for postage.

Christmas wrapping

Christmas wrapping

We know you want your Christmas presents to arrive in perfect condition, so please make sure they are protected. Use a sturdy cardboard box and surround your gift with at least 5cm cushioning on all sides. See our Parcel Packaging Guidelines for more details.

Please note that the outer packaging of your parcel should not be covered in Christmas wrapping paper. This makes your shipping label more likely to detach. Customs officials may also need to open your parcel to inspect your goods.

Prohibited and restricted items

Prohibited and restricted items

There are certain prohibited items that you cannot send via any courier, even for Christmas. Please make sure that you don’t send any of the following - you may incur a fine and your gift may be confiscated.

  • Perfume – Even in small bottles or gift box sets, perfume is a flammable hazard.
  • Aftershave – Aftershave is likewise a flammable hazard.
  • Aerosols – Again, flammable! Please do not send gift sets containing deodorants or any other type of aerosol.
  • Christmas crackers – Believe it or not, these are an explosive hazard.

The following items are restricted:

  • Alcohol – Prohibited by DPD, Hermes and Landmark. DHL will deliver within the UK, and outside of the EU via express service only. UPS will deliver via their Standard service only. Champagne is prohibited on all services. You'll require an import license if sending to the USA.
  • Food – Foodstuffs may incur additional customs delays and fees depending on the country (Australia and the USA, for example, can both be quite strict in this regard). So if you’re shipping Christmas treats, please allow for extra time.

View our full list of Restricted & Prohibited Items for more information.



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