Transglobal Express - Worldwide Parcel Delivery
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Sending Christmas Parcels

Whether you're shipping goods to customers, or sending gifts to loved ones, it's easy to book a parcel delivery with Transglobal Express.

Avoid lengthy post office queues and sky-high seasonal rates with huge discounts for carriers including FedEx, DHL, UPS, DPD, Hermes and USPS. Book a collection from your door for delivery to over 220 destinations worldwide.

Looking for Christmas-related service information? Find everything you need below.

Book early this Christmas

The last few months of the year are always the busiest for parcel delivery. Every year, we advise our customers to allow for extra time (at least 1 additional working day) when booking parcel deliveries in November and December, just in case there are any delays due to peak season volumes.

This year in particular, retailers may face supply chain issues due to fuel and driver shortages. We don't expect these to impact the service provided by our parcel carriers, but if we hear any differently from them, we'll let you know via our service alerts. Global updates pertaining to COVID-19 will also be posted there.

Send Christmas gifts by courier

As usual, we will be adding carriers' last shipping dates below, as they become available.

Customs clearance

All international non-document shipments to and from the UK require customs clearance. Since the start of 2021, this has included shipments between the UK and the EU.

Please refer to our customs page and our EU hub for more information on current requirements.

Other information

Opening hours and bank holidays

Opening hours and bank holidays

You can book a parcel delivery online at any time. For customer service, our usual office hours apply:

Monday-Friday: 8am-6:30pm

Saturday: 9am-1pm

 

Our offices will be closed on the following bank holidays:

Christmas / Boxing Day 2021

Saturday 25th December (Christmas Day), Monday 27th December (Christmas bank holiday), Tuesday 28th December (Boxing Day bank holiday)

New Year 2022

Saturday 1st January (New Year's Day), Monday 3rd January (New Year bank holiday)

 

Last shipping dates for delivery by Christmas

Last shipping dates for delivery by Christmas

Below are the carrier schedules, where available, for getting your parcel delivered on time for Christmas.

Please note: transit times may be impacted by service adjustments relating to COVID-19. Please refer to our service alerts .

  Last shipping dates
Air & Sea Freight Our last pallet collection date before Christmas is 22nd December, for delivery on 23rd December. Collections are unavailable between Christmas and New Year. Any pallets not delivered on 23rd December will be delivered when service resumes on 4th January.
DHL Christmas Delivery Schedule (PDF). You can also use the DHL transit time calculator.

Refer to the above for TG Express - allow for 1 extra working day if using an optional collection service.
DPD For last shipping dates for various destinations, see International Delivery Schedule - please refer to the information for DPD Classic. You can also use the DPD transit time calculator.

Please note that DPD will not be delivering on Christmas Eve.

Refer to the above for TG Euro Parcel - allow for 1 extra working day if using an optional collection service.
DTDC Please refer to estimated transit time given in your quote. Allow for 1 extra working day if opting for a collection service.
FedEx FedEx recommends that you ship as soon as you can for the holiday season, to avoid the busiest week commencing 13th December.

Please use the FedEx transit time calculator. Allow for 1 extra working day if using an optional collection service.

Refer to the above for TG International. See also: last shipping dates from the US.
Hermes Must be shipped from our depot by Monday 20th December for Christmas delivery. Please add 1 extra working day for overnight delivery to our depot if booking a collection from your door.
Landmark Global Landmark Global - Peak 2021 Key Information (PDF). If using our regular Landmark Service (Delivered Taxes Unpaid), please refer to the table on page 5 for cut-off times. If you are using our DTP service (and are IOSS-registered), please refer to the table on page 6.
TG Express Direct Please refer to estimated transit time given in your quote. Allow for 1 extra working day if opting for a collection service.

For services fulfilled by Kangaroo, the carrier is operating until Christmas Eve, and from 29th-31st December, but with slightly reduced hours on those days.
TNT Please use the TNT transit time calculator.
UPS UPS Holiday Schedule (PDF). You can also use the UPS transit time calculator.
USPS Please refer to estimated transit time given in your quote. Allow for 1 extra working day if opting for a collection service.

Please note that you will need to account for the estimated transit times for your chosen service and destination.

While most transit times will be largely unaffected, we strongly recommend that you allow 1-2 extra working days due to high volume.

Please be aware that if you don’t have a printer and require us to send your labels and documents to you, you will need to allow time for postage.

Christmas wrapping

Christmas wrapping

We know you want your Christmas presents to arrive in perfect condition, so please make sure they are protected. Use a sturdy cardboard box and surround your gift with at least 5cm cushioning on all sides. See our Parcel Packaging Guidelines for more details.

Please note that the outer packaging of your parcel should not be covered in Christmas wrapping paper. This makes your shipping label more likely to detach. Customs officials may also need to open your parcel to inspect your goods.

Prohibited and restricted items

Prohibited and restricted items

There are certain prohibited items that you cannot send via any courier, even for Christmas. Please make sure that you don’t send any of the following - you may incur a fine and your gift may be confiscated.

  • Perfume – Even in small bottles or gift box sets, perfume is a flammable hazard.
  • Aftershave – Aftershave is likewise a flammable hazard.
  • Aerosols– Again, flammable! Please do not send gift sets containing deodorants or any other type of aerosol.
  • Christmas crackers – Believe it or not, these are an explosive hazard.

The following items are restricted:

  • Alcohol – Prohibited by DPD, Hermes and Landmark. DHL will deliver within the UK, and outside of the EU via express service only. UPS will deliver via their Standard service only. Champagne is prohibited on all services. You'll require an import license if sending to the USA.
  • Food – Foodstuffs may incur additional customs delays and fees depending on the country (Australia and the USA, for example, can both be quite strict in this regard). So if you’re shipping Christmas treats, please allow for extra time.

View our full list of Restricted & Prohibited Items for more information.

 

 

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