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DHL Global Forwarding has opened a Global Competence Center for Humanitarian Logistics in Dubai, so that it can more effectively manage the logistics of aid-giving during humanitarian crises.

Fatima Ait Bendawad, who has 15 years’ experience managing humanitarian operations for DHL, has been appointed lead.

DHL offers services to non-governmental organisations (NGOs), aid agencies and their suppliers relating to air and sea freight, customs clearance, warehousing and distribution, including temperature-controlled life sciences and healthcare shipments. Control tower and data analytics services offer increased operational visibility as needed for humanitarian situations.

DHL’s disaster response teams
Credit: Deutsche Post DHL Group

“The impact of conflicts and natural disasters on the world is evident and at DHL Global Forwarding, we have the capability, expertise and global network to render resilient logistics support to organizations who are highly committed to ensure that critical resources are delivered, to meet the needs of those who require them,” said Amadou Diallo, CEO of DHL Global Fowarding in the Middle East and Africa.

Dubai is the location of the International Humanitarian City, the largest humanitarian hub in the world and home to the operations of nine UN agencies and 48 NGOs.

DHL already employs Disaster Response Teams for on-ground logistics support.

Source: Deutsche Post DHL Group

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