DHL Express has hired 10,000 to help it cope with the volume surge over the Black Friday and Christmas period.
The courier company is expecting 50% more deliveries than the same time last year, and said that it had already invested €1 billion in improving operational capacity.
DHL is one of a number of parcel delivery companies set to benefit from the steep rise in home deliveries since the onset of the COVID-19 pandemic, which has accelerated the timetable for e-commerce growth across the industry.
Michiel Greeven, executive vice president of global sales for DHL Express, said: “From an ecommerce perspective some might even say that Covid-19 brought 2030 to 2020, with online shopping and the necessary shipping as the new normal.”
DHL also benefited from demand for its air cargo services as passenger aircraft have been grounded, taking their cargo holds with them.
DHL operates 20% of the world's cargo aircraft, according Greeven. It will soon be adding another six aircraft to its fleet.
Source: Financial Times
Header image: Karolina Grabowska