United Kingdom (Mainland)

Please find updates and service restrictions concerning shipping to the United Kingdom (Mainland) below:

General Information for the United Kingdom (Mainland)

All shipments between the UK and the EU require customs clearance. Please refer to our Customs Information.

Importing Personal Effects to the UK

UK Customs (HMRC) have announced a new online process relating to importing household goods and personal effects to the UK as Transfer of Residence (ToR). Shippers are now required to make an application to HMRC prior to shipping from outside of the EU in order to claim VAT and duty relief for importing personal belongings.

The shipper must complete and sign the application form and provide any supporting documentation.

This is currently a "print-and-submit" procedure - all applications and supporting documentation must be sent by email, once signed, to [email protected].

The application must be made prior to shipping any consignments to the UK. If the applicant is successful in obtaining Transfer of Residence relief, the applicant will then be awarded unique declaration information in the form of an authorisation number, which can be included on the customs invoice (packing list).

Post Code Exclusions

The following post codes do not fall under United Kingdom Mainland:

Offshore Isles

If your delivery/collection post code is listed below, please go back and select United Kingdom (Offshore Isles) from the destination list.

All HS (Western Isles)
IV55 – IV56 (Skye)
KA27 (Arran), KA28 (Millport)
KW15 – KW17 (Orkney)
PA20 (Bute)
PA41 (Gigha), PA42-PA49 (Islay), PA60 (Jura), PA61 (Colonsay)
PA62 – PA76 (Mull), PA77 (Tiree), PA78 (Coll)
PH41 (Muck), PH42 (Eigg), PH43 (Rum), PH44 (Canna)
All ZE (Shetlands)
All IM (Isle of Man)
TR21 - TR25 (Isle of Scilly)
PO30 - PO41 (Isle of Wight)

DPD lists the following postcodes as Offshore (Scottish) Isles:

HS1-9
IV40-51
IV55-56
KA27-28
KW15-17
PA20
PA41-49
PA60-78
PH42-44
ZE1-3

DHL Parcel UK classes the following postcodes as Offshore Isles:

HS
IV41-49
IV51
IV55-56
KA27-28
KW15-17
PA20
PA41-49
PA60-78
PH42-44
ZE
Isle of Wight
Scilly Isles

Scottish Highlands

If your delivery/collection post code is listed below, please go back and select United Kingdom (Scottish Highlands) from the destination list.

IV (excluding IV55 - IV56)
KW1 - 14
PA34, PA37-39
PH19 - 41, PH49 - 50

DPD lists the following postcodes as Scottish Highlands:

AB36-38
AB55-56
FK17-21
IV1-39
IV52-54
IV63
KW1-14
PA21-40
PH19-26
PH30-41
PH49-50

DHL Parcel UK classes the following postcodes as Scottish Highlands:

AB31-AB38
AB40-AB56
IV1-IV28
IV30-IV32
IV36
IV40
IV52-IV54
IV63
KW1-KW14
PA21-PA38
PH4-PH41
PH49-50

Northern Ireland

If your delivery/collection post code is listed below, please go back and select United Kingdom (Northern Ireland) from the destination list.

All BT
A £10 charge applies if a DPD Northern Ireland collection is booked under "United Kingdom (Mainland)". For an accurate quote, please select "United Kingdom (Northern Ireland)" on the quote form.

Carrier Information for the United Kingdom (Mainland)

DHL Express shipping information for the United Kingdom (Mainland)

Please refer to DHL's list of prohibited and restricted items. On DHL's page, select "United Kingdom" from the right-hand menu for restrictions specific to this destination.
See our DHL Express service information for a full overview.

DHL Parcel UK shipping information for the United Kingdom (Mainland)

Please refer to DHL Parcel UK's list of prohibited items.
See our DHL Parcel UK service information for a full overview, including a complete list of zones and postcodes under Transit Times. UK Mainland covers Zones A and B.

DPD shipping information for the United Kingdom (Mainland)

Please refer to DPD's general list of prohibited goods.
This service cannot be used to ship personal effects, liquids, jewellery or watches, or used for returns or repairs.
Items should be packaged in cardboard boxes, not only in jiffy bags, bubblewrap, etc. Pallets, wooden crates/boxes and suitcases are not accepted.
See our DPD service information for a full overview.

DX shipping information for the United Kingdom (Mainland)

Please refer to DX's list of prohibited items (see excluded goods under 'DX Express Customers - UK').
See our DX service information for a full overview.

Evri shipping information for the United Kingdom (Mainland)

Please refer to Evri's list of prohibited items.
Evri will not deliver to Amazon locations.
See our Evri service information for a full overview.

TG Express shipping information for the United Kingdom (Mainland)

Please refer to DHL's list of prohibited and restricted items. On DHL's page, select "United Kingdom" from the right-hand menu for restrictions specific to this destination.
See our TG Express service information for a full overview.

TG International shipping information for the United Kingdom (Mainland)

Please refer to the carrier's guidance on prohibited items. You will need to select "United Kingdom" from the dropdown menu.
See our TG International service information for a full overview.

Transglobal Next Day shipping information for the United Kingdom (Mainland)

See our Transglobal Next Day service information for a full overview.

UPS shipping information for the United Kingdom (Mainland)

Please refer to import/export information from UPS. You will need to select your origin and destination countries.
Pallets and suitcases are not accepted.
See our UPS service information for a full overview.

Please note: This is not a comprehensive list of customs restrictions and is provided for guidance only. Please consult the relevant customs authorities for further clarification and the most up-to-date advice.