Transglobal Express
  • 0345 145 1212 Monday to Friday, 08:00 – 18:30
    Saturday, 09:00 - 13:00. Calls recorded.


Please find updates and service restrictions concerning shipping to Australia below:

General Information for Australia

Customs regulations apply for territories outside of the EU. Please refer to our Customs Information.

When sending personal effects to Australia, the owner of the goods must complete a Unaccompanied Baggage Declaration (right click, Save As to download), and may be asked to provide a copy of their passport and relevant visa to customs. Clearance delays can occur.

Not all carriers will deliver personal effects to Australia. Please see carrier restrictions below.

Carrier Information for Australia

DHL shipping information for Australia

DHL Express Services

UPS shipping information for Australia

TNT shipping information for Australia

TNT Services
  • Please note: TNT no longer carries personal effects to Australia.

TG Express shipping information for Australia

TG Express Services
  • Personal effects consignments shipped with TG Express may be subject to import transaction fees and a charge for customs clearance processing of AU$165 + 10%GST payable at destination. A quarantine charge of approximately AU$45 may also occur.
  • Please refer to the DHL guidance on shipping to Australia

TG International shipping information for Australia

TG Express Services

Please note: this is not a comprehensive list of restrictions and is provided for guidance only. Transglobal Express kindly encourages customers to seek advice from the relevant government authorities for further clarification and the most up to date advice.


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