Russian Federation

Please find updates and service restrictions concerning shipping to Russia below:

General Information for Russia

Customs regulations apply for territories outside of the EU. Please refer to our Customs Information.

Important: Business Shipments Only: Due to customs issues, parcels can only be sent to registered business addresses and must be for commercial purposes*. You cannot send private shipments to business addresses. Documents can be sent to any address. You will be billed for the return of your package if your parcel is sent to a residential address or private individual.
Restrictions on the shipment of Foodstuffs: Important restrictions apply to the shipment of foodstuffs to Russia. Neither TNT nor UPS are able to handle these products. Products arriving with UPS must be returned immediately at the shipper's expense. DHL cannot ship perishable goods to Russia and any other foodstuffs/pet food must be accompanied with Phyto-Sanitary Certificate or Veterinary Certificate from the origin country, and a Quality Certificate or Declaration about Quality by Russian authorized bodies is required from the consignee. Import quarantine permission is required from the Consignee. Please see the carrier-specific links below for further guidance.
Limited Service: Deliveries are not available to all areas of Russia. Size and weight restrictions may also apply to some areas. To confirm service availability to your delivery address, we recommend you contact us via email sales@transglobalexpress.co.uk.

*Business to Consumer may be possible with UPS. Please see UPS information below.

Carrier Information for Russia

UPS shipping information for Russia

Business to Consumer (B2C) can be delivered to all served destinations in Russia for any value up to US$50,000 per package. Any new B2C shipper will need to be approved by East District and Europe Region Brokerage, as there are there are some requirements to the shipper which should be fulfilled for successful clearance.
Value Restrictions: Shipments sent with UPS to Arkhangelsk, Astrakhan, Belgorod, Blagoveschensk , Chelyabinsk, Chita, Irkutsk, Kaluga, Kazan, Kemerovo, Khabarovsk (including Khabarovsk Oblast), Kostroma, Krasnodar (including Krsnodar Oblast), Krasnoyarsk, Moscow (including Moscow Oblast, postcodes 140000 - 144012), Murmansk, Naberezhyne Chelny, Nizhniy Novgorod (including Nizhegorodskaya Oblast), Novgorod, Novokuznetsk, Novorossiysk (Sochi), Novosibirsk, Novy Urengoy, Omsk, Orenburg, Perm, Pskov, Pyatigorsk, Rostov-on-Don, Ryazan, Samara , Saratov, St. Petersburg (including Leningrad Oblast), Stavropol (including Stavropol Oblast), Surgut, Togliatti, Tuapse, Tula, Tver, Tyumen, Ufa, Ulyanovsk, Vladimir, Vladivostok, Volgograd, Voronezh, Yaroslavl, and Yekaterinburg can have a maximum value limit of US$50,000 per package. For all other destinations in Russia, service is limited to documents and low value packages (maximum of 200 Euros - including freight - per shipment). If the value exceeds this amount the shipment will be returned from Russia, incurring high additional return costs.
Please click here for information on shipping to Russia with UPS

DHL shipping information for Russia

TG Express shipping information for Russia

Please refer to the DHL guidance on shipping to Russia

Please note: this is not a comprehensive list of restrictions and is provided for guidance only. Transglobal Express kindly encourages customers to seek advice from the relevant government authorities for further clarification and the most up to date advice.