Russian Federation
Please find updates and service restrictions concerning shipping to Russia below:
Service Suspensions
UPS and FedEx have suspended all service to and from Russia due to the invasion of Ukraine. TG Express (fulfilled by DHL) is still available from, but not to, Russia.
Please refer to our service alerts for the latest information from our carriers.
General Information for Russia
Customs regulations apply for international destinations. Please refer to our Customs Information.
The de minimis limit for the Russian Federation (i.e. the value of goods that can be imported duty free) is 5000 RUR.
- Important: Business Shipments Only: Due to customs issues, parcels can only be sent to registered business addresses and must be for commercial purposes*. You cannot send private shipments to business addresses. Documents can be sent to any address. You will be billed for the return of your package if your parcel is sent to a residential address or private individual.
- Restrictions on the shipment of Foodstuffs: Important restrictions apply to the shipment of foodstuffs to Russia. Neither TNT nor UPS are able to handle these products. Products arriving with UPS must be returned immediately at the shipper's expense. DHL cannot ship perishable goods to Russia and any other foodstuffs/pet food must be accompanied with Phyto-Sanitary Certificate or Veterinary Certificate from the origin country, and a Quality Certificate or Declaration about Quality by Russian authorized bodies is required from the consignee. Import quarantine permission is required from the Consignee. Please see the carrier-specific links below for further guidance.
- Limited Service: Deliveries are not available to all areas of Russia. Size and weight restrictions may also apply to some areas. To confirm service availability to your delivery address, we recommend you contact us via email [email protected].
*Business to Consumer may be possible with UPS. Please see UPS information below.
Carrier Information for Russia
DHL Express shipping information for Russia
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FedEx shipping information for Russia
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TG Express shipping information for Russia
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TG International shipping information for Russia
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UPS shipping information for Russia
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Please note: This is not a comprehensive list of customs restrictions and is provided for guidance only. Please consult the relevant customs authorities for further clarification and the most up-to-date advice.
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