New Zealand

Please find updates and service restrictions concerning shipping to New Zealand below:

General Information for New Zealand

Customs regulations apply for territories outside of the EU. Please refer to our Customs Information.

From December 1st 2019, overseas businesses that sell low-value goods to consumers in New Zealand (up to NZ $1,000) may need to register for, collect and return Goods and Services Tax (GST). Download more information (PDF format).

When sending personal effects to New Zealand, the owner of the goods must complete a Unaccompanied Baggage Declaration (right click, Save As to download), plus provide a copy of their passport and relevant visa to customs. Clearance delays can occur.

Carrier Information for New Zealand

DHL shipping information for New Zealand

Personal effects sent with DHL may be subject to the following charges which will be payable by the receiver prior to clearance: MAF (Ministry of Agriculture and Forestry) fee of USD 20.00, DHL Administration Fee NZD 150.00 plus GST 12.5%. Please click here for information on shipping to New Zealand with DHL

UPS shipping information for New Zealand

Please click here for information on shipping to New Zealand with UPS

TG Express shipping information for New Zealand

Please refer to the DHL guidance on shipping to New Zealand

TG International shipping information for New Zealand

Please note: Personal effects cannot be shipped via TG International services to New Zealand. For a full list of restricted countries, please see our TG International service information. Please refer to the FedEx guidance on shipping to New Zealand

Please note: this is not a comprehensive list of restrictions and is provided for guidance only. Transglobal Express kindly encourages customers to seek advice from the relevant government authorities for further clarification and the most up to date advice.