New Zealand

Please find updates and service restrictions concerning shipping to New Zealand below:

General Information for New Zealand

Customs regulations apply for international destinations. Please refer to our Customs Information.

The de minimis limit for New Zealand (i.e. the value of goods that can be imported duty free) is NZ$400.

From December 1st 2019, overseas businesses that sell low-value goods to consumers in New Zealand (up to NZ $1,000) may need to register for, collect and return Goods and Services Tax (GST). Download more information (PDF format).

When sending personal effects to New Zealand, the owner of the goods must complete a Unaccompanied Baggage Declaration (right click, Save As to download), plus provide a copy of their passport and relevant visa to customs. Clearance delays can occur.

Carrier Information for New Zealand

DHL Express shipping information for New Zealand

Personal effects sent with DHL may be subject to the following charges, which will be payable by the receiver prior to clearance: MAF (Ministry of Agriculture and Forestry) fee of USD 20.00, DHL Administration Fee NZD 150.00 plus GST 12.5%.
Please refer to DHL's list of prohibited and restricted items. On DHL's page, select "New Zealand" from the right-hand menu for restrictions specific to this destination.
See our DHL Express service information for a full overview.

FedEx shipping information for New Zealand

Please note: Personal effects cannot be shipped via FedEx services to New Zealand.
Please refer to FedEx's guidance on prohibited items. You will need to select "New Zealand" from the dropdown menu.
See our FedEx service information for a full overview.

Landmark Global shipping information for New Zealand

Please refer to Landmark's list of dangerous and prohibited items (PDF)
All food, including non-perishable, is prohibited on this service.
See our Landmark Global service information for a full overview.

TG Express shipping information for New Zealand

Personal effects sent with TG Express may be subject to the following charges, which will be payable by the receiver prior to clearance: MAF (Ministry of Agriculture and Forestry) fee of USD 20.00, DHL Administration Fee NZD 150.00 plus GST 12.5%.
Please refer to DHL's list of prohibited and restricted items. On DHL's page, select "New Zealand" from the right-hand menu for restrictions specific to this destination.
See our TG Express service information for a full overview.

TG International shipping information for New Zealand

Please note: Personal effects cannot be shipped via TG International services to New Zealand.
Please refer to the carrier's guidance on prohibited items. You will need to select "New Zealand" from the dropdown menu.
See our TG International service information for a full overview.

UPS shipping information for New Zealand

Please refer to import/export information from UPS.
See our UPS service information for a full overview.

Please note: This is not a comprehensive list of customs restrictions and is provided for guidance only. Please consult the relevant customs authorities for further clarification and the most up-to-date advice.